General Manager(08141) - 633 S. Arroyo Pkwy.

Domino's Franchise•Pasadena, CA

14h

About The Position

The General Manager is responsible for everything that happens during a store shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, cleanliness, marketing, scheduling, attendance, and profitability. The manager sets an example for the crew and ensures that all policies, procedures, and standards are followed while providing great customer service. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided.

Requirements

Use judgment, math, and multitasking skills.
Follow all policies and procedures and expect the same from crew members.
Comprehend and give correct written instructions.
Communicate verbally with customers and coworkers to process orders by phone and in person.
Perform basic arithmetic accurately and quickly and make correct monetary change.
Use verbal, writing, and telephone skills to take and process orders.
Coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
Enter orders using a computer keyboard or touch screen.
Have transportation to and from work.

Responsibilities

Oversee all activities and operations during the shift.
Manage staffing, schedules, attendance, and punctuality.
Complete paperwork and maintain inventory controls.
Manage costs, cash, and food.
Maintain store cleanliness, a professional image, and adherence to standards and procedures.
Provide great customer service and manage customer relations.
Contribute to marketing and store profitability.
Operate store equipment, stock ingredients, prepare products, and receive and process orders.
Take inventory, complete associated paperwork, and clean equipment and the facility.