General Manager

Chipotle•Columbia, SC

About The Position

Chipotle’s General Manager leads from the front, hiring and developing employees, building a strong team culture, and running the restaurant’s business. The role oversees the full employee lifecycle and day-to-day restaurant operations, while maintaining high standards for hospitality, service, food safety, and compliance. The General Manager is accountable for the restaurant’s overall financial performance, including its annual sales and cash flow plan. The position involves working across lunch, dinner, and weekend shifts to provide leadership during all operating hours. The work takes place in a fast-paced kitchen and customer-facing restaurant environment, with regular standing and walking, lifting, food preparation and tasting, and communication with team members and customers.

Requirements

  • Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting.
  • Passion for hospitality and a guest-focused approach.
  • Friendly and enthusiastic attitude.
  • Genuine enthusiasm for developing people and leading others.
  • Ability to stand and walk around the restaurant for 10 hours a day.
  • Ability to lift 50 lbs./25 kgs. and perform other physical activities necessary to complete the job responsibilities.
  • Ability to work in varied temperatures, taste and prepare food, and communicate effectively with team members and customers.

Nice To Haves

  • Creative approach to marketing and driving sales, such as fundraisers and community engagement.

Responsibilities

  • Uphold high standards of hospitality and guest experience.
  • Ensure speed of service, order accuracy, and positive guest experiences.
  • Manage the full employee lifecycle, including recruitment, hiring, people processes, and performance management.
  • Train and develop crew members, shift leaders, and Apprentices using Chipotle’s training tools and resources.
  • Direct team members to deliver accurate and on-time digital orders.
  • Manage day-to-day restaurant operations, including scheduling, P&L management, sales forecasting, recruiting, and interviewing.
  • Keep the dining room clean and the restaurant guest-ready.
  • Uphold food safety, operational, and compliance standards.
  • Achieve the restaurant’s annual sales and cash flow plan.
  • Work lunch, dinner, and weekend shifts to provide leadership across all operating hours.

Benefits

  • Medical, dental, and vision insurance.
  • Retirement savings plan.
  • Quarterly bonus program.
  • Opportunities for people development bonuses.
  • Tuition assistance, subject to eligibility requirements.
  • Career growth opportunities.
  • Paid time off.
  • Holiday closures.
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