General Manager(03089) - 345 Falmouth Rd

Domino's Franchise•Hyannis, MA
•Onsite

About The Position

Plans, directs, and coordinates the daily assignments and operations of a Domino’s restaurant and its staff in Hyannis, Cape Cod, Massachusetts. The role manages restaurant operations, including food and beverage service, regulatory compliance, inventory and deliveries, customer service, staffing, employee development, and sales and marketing promotions. This is a full-time position requiring 40 hours per week. The role involves working in a high-stress environment and requires a willingness to take on responsibilities and challenges, honesty and ethical conduct, teamwork, attention to detail, task completion, and dependability.

Requirements

  • Associate degree in business, management, or a related field.
  • Knowledge of service administration principles, including coordination of people and resources.
  • Ability to lead independently and communicate information effectively.
  • Willingness to take on responsibilities and challenges and work in a high-stress environment.
  • Honest and ethical conduct.
  • Ability to work with others in a team environment.
  • Careful attention to detail and completion of tasks.
  • Reliable and dependable.

Responsibilities

  • Manage the restaurant’s daily operations, including service of food and beverages.
  • Monitor compliance with health and fire regulations concerning food preparation, service, and cleaning methods.
  • Schedule and receive food and beverage deliveries.
  • Maintain food and equipment inventory and inventory records.
  • Handle customer questions and resolve complaints regarding food quality, service, or other matters.
  • Count money and make deposits.
  • Schedule staff hours and determine staffing requirements.
  • Interview, hire, train, and motivate staff.
  • Prepare employee reviews and performance reports.
  • Plan and coordinate sales and marketing promotions.
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