General Manager (1075) Temple, TX

Cinemark•Temple, TX

About The Position

The General Manager oversees the theatre’s day-to-day operations and performance and is responsible for every job function in the theatre. The role requires the ability to personally perform and train others in all positions, manage performance through counseling and evaluations, and help employees progress in their careers. The General Manager also oversees inventory, supply ordering, scheduling, manpower planning, hiring, and workplace safety. The General Manager is accountable for the theatre’s overall profit and loss, business growth, sales, and operating efficiency. The role includes developing and leading team members and managers, maintaining company policies and standards, managing employee relations, and providing excellent guest service. The General Manager inspects and maintains the theatre, grounds, property, and equipment; coordinates repairs; addresses safety and security concerns; and ensures required cleaning and sanitation practices are followed. The position requires at least 40 hours of work per week, with availability for flexible hours including evenings, weekends, and holidays. The General Manager must regularly attend work and may be assigned other work-related duties. Cinemark theatres are smoke-free workplaces.

Requirements

Must be at least 18 years of age; at least 21 in theatres that serve alcohol.
Minimum of 3 years of previous theatre management experience.
Completion of Cinemark’s Management Accreditation Program and passing the Comprehensive Assessment testing process.
Complete basic food-handling training and obtain locally or state-mandated certifications, health cards, or food-handler permits where required.
Obtain SERV Safe Certification where required.
Be available to work flexible hours, including evenings, weekends, and holidays, and work at least 40 hours per week.
Maintain regular and consistent attendance.
Have an energetic and friendly attitude and provide excellent guest service.
Demonstrate accurate cash-handling and basic math skills.
Communicate verbally and in writing with people of all ages, genders, and personalities; effectively and regularly converse in and comprehend English.
Work both independently and in a team environment; take and follow direction; and respond with a sense of urgency.
Demonstrate excellent time-management and organizational skills and attention to detail.
Be able to train and lead others and resolve conflict.
Frequently bend, kneel, and lift up to 50 pounds.
Frequently stand, walk, and reach around the theatre, and stand for extended periods.
Be able to work in an environment where noise may be moderate to high at times.

Nice To Haves

High school diploma or GED preferred.
Senior Assistant Manager or Theatre Manager experience preferred.

Responsibilities

Oversee the theatre’s day-to-day operations and performance, including personally performing and training others in all theatre positions.
Manage the theatre’s overall profit and loss, grow the business, drive sales, and improve operating efficiency.
Conduct regular inventory and order supplies as needed.
Train and coach team members and management members in their job functions.
Organize and conduct team member meetings and training sessions; lead effective pre-shift meetings.
Ensure theatre team members follow the dress code and company policies and procedures fairly and consistently.
Interview, hire, counsel, and evaluate team members and management members; support their career development.
Develop promotions aligned with company goals.
Prepare administrative and special reports for senior management.
Enforce cash-handling procedures and remain accountable for cash discrepancies.
Manage employee relations issues and follow the Employee Relations Reporting Protocol.
Maintain high work-ethic and conduct standards for management.
Inspect the theatre building, parking lot, landscaping, property, roof, exterior signage, and equipment condition.
Initiate repairs and maintenance for the building, property, and equipment.
Meet with guests and vendors to improve theatre service.
Identify and sanitize high-contact employee and guest areas; adapt to required cleaning tasks.
Address safety and security issues, including trip hazards, lighting, and suspicious persons.
Use required personal protective equipment while completing position-specific tasks.
Perform other work-related duties as assigned.