General Manager

Tavistock Restaurant Collection•Orlando, FL

16h•Onsite

About The Position

Chroma is a polished-casual, high-volume restaurant in the heart of Lake Nona’s Town Center, known for its energetic bar program, shareable menu, and consistently busy dining room. As one of the flagship concepts in a fast-growing community, Chroma attracts locals, professionals, residents, and visitors looking for a great meal and a great vibe. We’re looking for a General Manager who can lead from the floor, develop talent, and drive strong results while keeping the guest experience at the center of everything.

Requirements

Proven GM experience in a high-volume, full-service restaurant (polished casual or upscale preferred)
Strong leadership presence with the ability to motivate teams and set a high bar without ego
Track record of developing managers and building culture that retains great people
Solid business acumen: labor planning, cost control, P&L awareness, and performance execution
Comfort operating in an energetic environment with high expectations and lots of moving parts
Strong communication skills and ability to partner effectively across operations, culinary, and support teams
Hands-on, floor-first style with a consistent focus on hospitality and standards
Flexible schedule availability, including nights, weekends, and holidays as needed

Responsibilities

Own the day-to-day operation of a high-volume restaurant, balancing service, hospitality, and business performance
Lead, coach, and develop a team of managers and hourly staff with clear expectations and consistent follow-through
Drive guest experience through active floor leadership, service standards, and hospitality-focused culture
Partner closely with culinary leadership to ensure execution, pacing, and quality are consistently on point
Oversee hiring, onboarding, training, scheduling, performance management, and succession planning
Manage labor and cost controls, inventory processes, and weekly/monthly performance targets
Maintain strong bar and beverage execution, working with the team to elevate the program and guest engagement
Use data and reporting to identify trends and improve results across sales, labor, COGS, and guest feedback
Ensure operational excellence: cleanliness, safety, compliance, cash handling, and facility standards
Represent Chroma and TRC in the Lake Nona community, supporting events and brand presence when needed