GENERAL MANAGER
Compass Group•University City, MO
•Onsite
About The Position
The General Manager, reporting directly to the Regional Vice President, holds duties related to day to day operations of the Charles F. Knight Conference Center in St. Louis. Responsible for directing the overall operations for all client managed services including food services, conference center & hotel services and audiovisual services. Ensure timely reporting of operating results and maintenance is achieved through the integrity of the management information system. Provide leadership while guaranteeing financial, guest and staff satisfaction goals are achieved using sound business practices.
Requirements
- Bachelor’s degree required
- Minimum of five years of managerial experience, in a conference center & hotel environment
- Superior quantitative, oral and written communications and problem-solving/strategizing skills
- Excellent overall computer skills with advanced knowledge of Excel and PowerPoint
Responsibilities
- Lead all conference center & hotel operations, to include food services, conference center & hotel services, audiovisual services, etc.
- Prepare financial statements within corporate time frames and according to Policies and Procedures, Generally Accepted Accounting Principles and the Uniform System of Accounts
- Analyze and interpret financial results in order to assist and advise client and corporate team
- Ensure that all Accounts Receivables and Payables are managed efficiently and timely
- Ensure compliance with Management Agreement
- Accurately prepare all financial reports, budgets, forecasts and other information required and submit within the specified time limits, identifying variances and making recommendations for improvements as appropriate
- Direct the control of costs and expenses in all areas
- Utilize guest feedback to improve performance and customer experience
- Monitor and manage performance management process
- Conduct ongoing audits of existing processes
- Ensures Platinum Service® culture is executed throughout operation
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
