General Manager - Anthem Golf & Country Club

ClubCorp • Irving, TX

1d • Onsite

About The Position

The General Manager is responsible for the club’s leadership, strategic direction, operations, and membership growth. The role develops and implements business strategies, promotes member satisfaction and a positive work environment, achieves financial and operational goals, builds a strong leadership team, and maintains effective communication with the Regional team.

Anthem Golf & Country Club is a private-club community in the high Sonoran Desert foothills of Phoenix, Arizona, within a 500-acre gated community. The Club offers two championship golf courses and amenities across two clubhouses, including dining, swimming pools, fitness centers, pickleball and tennis facilities, and bocce courts. A relocation package is available.

The General Manager provides strategic direction across Agronomy, Facilities, Fitness & Wellness, Food & Beverage, Golf Operations, Member Experience, and Sales, while ensuring effective service, facility quality, financial management, employee development, and safe and legally compliant operations.

Requirements

• High school diploma or equivalent.
• At least 3 years of experience in club management, hospitality, or a related field.
• At least 1 year of experience managing budgets.
• Ability to make sound judgments in expense allocation to affect profitability.

Nice To Haves

• Bachelor's degree or equivalent.
• Food Handlers Certificate, Alcohol Safety, STAR Service Certification, STAR Trainer Certification, TABC Certification, and/or CPR Certification.
• Ability to handle highly confidential member and employee information with discretion and integrity.
• Computer literacy and proficiency with spreadsheet software.
• Strong leadership abilities, excellent communication skills, and effective team management.

Responsibilities

• Develop and execute comprehensive business and financial strategy plans for the club.
• Monitor performance metrics against plans, ensure revenue targets are achieved across operational areas, and make data-driven adjustments to optimize performance.
• Provide strategic leadership to department heads across Agronomy, Facilities, Fitness & Wellness, Food & Beverage, Golf Operations, Member Experience, and Sales.
• Recruit, select, develop, and continually evaluate qualified department heads.
• Guide department heads in creating and executing employee development plans through performance reviews, cross-training, goal setting, and employee recognition.
• Lead employee recruitment, selection, training, development, and performance management, connecting employee value and service with member satisfaction.
• Implement sales, marketing, and net revenue strategies aligned with financial plans, reviewing and adjusting them to optimize performance.
• Maintain expense control systems and forecasting procedures to manage departmental expenses and revenue-to-payroll ratios.
• Ensure the club meets financial obligations, including debt and lease agreements, while following GAAP and company policies.
• Foster member relationships and maintain high-quality facilities through effective staffing, programming, service operations, and maintenance.
• Analyze member retention metrics and develop strategies to improve retention; engage with resigning members, document their feedback, and use it to inform improvement initiatives.
• Promote a motivating work environment centered on teamwork, respect, and member satisfaction.
• Ensure the club operates safely and in compliance with regulatory obligations.

Benefits

• Medical, dental, and vision coverage for eligible full-time team members.
• Life insurance for eligible full-time team members.
• Short-term and long-term disability insurance for eligible full-time team members.
• 401(k) retirement savings plan for eligible full-time team members.
• Generous paid time off and leave programs for eligible full-time team members; time off as required by applicable law is also provided for part-time team members.
• Relocation package available.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED