General Manager

Nothing Bundt Cakes - Harrisonburg•Salem, VA

5d•Onsite

About The Position

As the Bakery Operator at Nothing Bundt Cakes, you get to be the cake celebrity in your community. You’ll lead a team that makes cakes that delight our guests. You’ll create a fun and engaging atmosphere and leverage a successful and growing brand that everyone loves. Thanks to you, the bakery runs smoothly, and our guests will find joy in every bite. Join our team and spread the Joy by helping our guests celebrate their most precious moments. If you enjoy working in a high energy fast paced environment and have experience in food service or retail, we’d love to hear from you. The Nothing Bundt Cakes (NbC) Bakery Manager/Lead Operator directs the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, and inventory control. The ultimate objective of this role is to drive sales and profitability while ensuring the highest quality cakes, a warm, welcoming environment and superior service are consistently provided to our guests. The Bakery Manager/Lead Operator exemplifies NbC core values and serves as the key culture carrier to bring joy to the bakery and beyond in the community while building the team’s commitment to our guests and the NbC brand.

Requirements

High school diploma; post-secondary education is a plus.
MUST HAVE 1-3 years of leadership experience managing teams, business operations and the guest experience in the retail, hospitality or food service industries.
Demonstrated success in hiring and developing teams, creating a superior service environment and achieving financial objectives.
Experience in creating productivity goals, inventory par levels, and team schedules, and managing costs.
Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

Responsibilities

Directs the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, and inventory control.
Drives sales and profitability while ensuring the highest quality cakes, a warm, welcoming environment and superior service are consistently provided to our guests.
Exemplifies NbC core values and serves as the key culture carrier to bring joy to the bakery and beyond in the community while building the team’s commitment to our guests and the NbC brand.
Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.
Recruits and selects talent and ensures performance expectations are clearly communicated, and proper training is provided to execute responsibilities effectively and enable team members to thrive.