General Manager - Delafield Hotel

Geronimo Hospitality Group•Delafield, WI

19h•Onsite

About The Position

Geronimo Hospitality Group is seeking a General Manager for The Delafield Hotel, one of Wisconsin’s most celebrated boutique properties. This role is responsible for the overall growth and financial profitability of the hotel through revenue management, cost control, guest satisfaction, and maintaining a positive and efficient work environment. The General Manager ensures the integrity of the hotel assets by managing preventative maintenance programs and inspections of all areas of the property. The ideal candidate will be a key part of the team, ensuring every guest leaves with a lasting impression and will use their voice to build the future, make an impact, and continuously improve the guest experience.

Requirements

Bachelor’s Degree in Hospitality Management or Business Administration or equivalent of education and work experience.
Minimum 5 years hotel experience with minimum of 2 years as a rooms department head or general manager.
Computer skills including Microsoft Office.
U.S. Work Authorization

Nice To Haves

College degree preferred.
General Manager experience preferred.
New hotel opening experience preferred.
Knowledge of Opera PMS and Travelclick/iHotelier preferred.

Responsibilities

Directly responsible for the overall growth and financial profitability of the hotel through revenue management, cost control, guest satisfaction and maintaining a positive and efficient work environment for team members.
Ensures the integrity of the hotel assets by managing preventative maintenance programs and inspections of all areas of the property.
Approach all encounters with guests and team members in a friendly, service-oriented matter.
Drive organizational excellence in operations and customer service.
Oversee performance measurements to ensure the property operates within approved budgets and is competitive in its respective competitive set.
Produce monthly financial reports to be presented to Geronimo Hospitality Director of Lodging and VP of Lodging.
Create the hotel’s annual budget and monitor the performance of the hotel throughout the year.
Maintain positive and efficient work environment.
Hire, develop and train associates to ensure guest satisfaction and company culture.
Ensure the cleanliness and safety of the hotel and its assets through the enforcing and maintaining of preventative maintenance programs.
Must be able to multi-task.
Willingness to assist all hotel departments as needed.
Willingness to work with other tenants in the property to ensure an enjoyable experience for guests throughout the physical property, including leased spaces (i.e. restaurants).
Will perform such duties, or assignments, as from time to time may be assigned by the President/CEO, COO, VP of Lodging, Director of Lodging or Management Team of Geronimo Hospitality and Hendricks Commercial Properties.