General Manager

Panera Bread•Walnut, CA
•$83,200 - $93,200•Onsite

About The Position

The General Manager leads and takes full ownership of the operations and success of a Panera bakery-cafe. The role involves making strategic decisions, creating a positive environment for the team, and ensuring guests enjoy high-quality food, service, and hospitality. The General Manager develops a high-performing team and supports a culture of warmth, belonging, growth, and trust.

Requirements

  • Must be at least 18 years old.
  • ServSafe certification, or the ability to achieve certification.
  • Proven ability to drive positive results through strong business acumen.
  • Proven ability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
  • Flexible availability, including nights and weekends, in a fast-paced environment with shifting priorities.
  • Ability to lift, carry, push, or pull objects weighing 25 pounds.
  • Ability to stand and walk for up to 6 hours.
  • Ability to clearly communicate and quickly understand guests’ and associates’ directions in a loud environment.
  • A job offer is conditional upon the results of a background check.

Nice To Haves

  • 3 or more years of restaurant General Manager experience preferred.

Responsibilities

  • Lead the bakery-cafe team, including planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning.
  • Hire, onboard, and train new team members, and motivate, engage, inspire, and celebrate the team.
  • Manage team performance to ensure bakery-cafe goals, operational and quality standards, and guest-service expectations are met.
  • Develop managers as subject matter experts in people processes and Panera’s Guiding Values and Behaviors.
  • Follow operational procedures to execute company strategies and initiatives.
  • Ensure guests are delighted by the quality of food, service, and staff, and build relationships that encourage long-term guest loyalty.
  • Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
  • Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
  • Manage the bakery-cafe’s overall costs and inventory.
  • Help build a culture of warmth, belonging, growth, and trust.

Benefits

  • Competitive pay and eligibility for quarterly bonuses
  • Free on-shift meals and unlimited fountain beverages
  • Paid vacation, sick time, and holidays
  • Medical, dental, vision, life, and pet insurance
  • 401(k) with match available
  • Career advancement and leadership development opportunities
  • Tuition discounts
  • Perks and rewards for team members
  • Team member assistance program
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