General Manager

Chipotle•Ithaca, MI

9d•$55,000 - $77,500

About The Position

Chipotle’s General Manager leads restaurant teams and oversees the restaurant’s daily operations and business performance. The role is responsible for hiring and developing employees, building a strong team culture, delivering excellent hospitality, and maintaining operational, food safety, and compliance standards. The General Manager manages restaurant scheduling, profit and loss, sales forecasting, recruiting, and financial results, while ensuring accurate and timely digital orders and a clean, guest-ready dining room. The schedule includes lunch, dinner, and weekend shifts to provide leadership throughout operating hours. The work environment is a fast-paced kitchen with customer interaction and varied temperatures. The position involves standing and walking around the restaurant for up to 10 hours a day, lifting up to 50 pounds/25 kilograms, tasting and preparing food, and other physical activities needed to perform the job.

Requirements

Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting.
Passion for hospitality and providing a guest-focused experience.
Friendly and enthusiastic attitude.
Genuine enthusiasm for developing people and leading others.
Ability to stand and walk around the restaurant for 10 hours a day.
Ability to lift 50 pounds/25 kilograms and perform other physical activities needed for the job.
Ability to work in a fast-paced kitchen environment, interact with customers, work around varied temperatures, and taste and prepare food.
Strong communication with the Chipotle team and customers.

Responsibilities

Uphold high standards of hospitality and deliver a positive guest experience.
Ensure speed of service and order accuracy, including accurate and timely digital orders.
Manage the employee lifecycle, including recruitment, hiring, people processes, and performance management.
Train and develop crew members, shift leaders, and Apprentices using Chipotle’s training tools and resources.
Manage day-to-day restaurant operations, including scheduling, P&L, sales forecasting, recruiting, and interviewing.
Keep the dining room clean and the restaurant guest-ready.
Uphold food safety, operational, and compliance standards.
Achieve the restaurant’s annual sales and cash flow plan and ensure overall financial success.
Work lunch, dinner, and weekend shifts to provide leadership across all operating hours.
Use marketing and community engagement initiatives, such as fundraisers, to help drive sales.