General Manager

JCPenneyNashua, NH
$70,070 - $100,100Onsite

About The Position

General Manager Contributes to profitable sales growth by executing the overall store strategy; including leading and engaging the team, managing company merchandise and operational excellence, training and developing associates, and executing sales-building programs.

Requirements

  • Eligible for bonus under the Management Incentive Plan.
  • If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match.
  • All associates are eligible for an associate discount on merchandise at all Catalyst Brands.
  • For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year.
  • All store hourly associates scheduled to work on a designated holiday will receive additional compensation.
  • For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com.

Responsibilities

  • Models, coaches, and holds team accountable for outstanding customer service.
  • Engage with both associates and customers to enhance interactions.
  • Conduct store walkthroughs for pricing/signing accuracy.
  • Analyze sales and expense data to identify opportunities.
  • Communicate business objectives and performance to the team.
  • Strategically drive sales through store walkthroughs and leadership interactions.
  • Improve store consistency around key performance metrics.
  • Participate in peer group discussions to address business trends.
  • Provide in-the-moment coaching for associates.
  • Maintain performance notes and take action on performance gaps.
  • Enhance each leader's execution abilities and team development.
  • Utilize recognition and rewards to reinforce positive behaviors.
  • Motivate associates/teams to align with the company's strategy.
  • Lead Salon Manager/Beauty Manager/Supervisors and engage related teams.
  • Analyze sales and expenses to drive performance and improvements.
  • Support shrink and safety initiatives.
  • Consistently meet established performance standards, including sales, service, profit, productivity, and attendance.

Benefits

  • medical/dental/vision
  • term life insurance
  • paid vacation/holidays
  • 401(k) with Company match
  • associate discount on merchandise
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