Northern Taphouse Lakeville - General Manager

Lincoln Hospitality Group•Lakeville, MN

9h•Onsite

About The Position

Northern Taphouse in Lakeville is looking for a General Manager. We are a beloved family-owned restaurant known for our warm atmosphere, delicious food, and exceptional service. For over 15 years, we've been a cornerstone of the community, and we are now looking for a General Manager who shares our commitment to excellence and hospitality. We are a dynamic leader with a passion for hospitality and a knack for running a top-notch restaurant. We thrive in a family-oriented environment where every team member is valued and every guest is treated like family.

Requirements

Dynamic leader with a passion for hospitality.
Knack for running a top-notch restaurant.
Experience in a family-oriented environment.
Commitment to excellence and hospitality.

Nice To Haves

Experience in a family-owned restaurant.
Experience as a General Manager.

Responsibilities

Recruit, hire, train, and develop high-performing management and hourly teams.
Create and maintain a positive, motivated, and accountable culture focused on hospitality and teamwork.
Provide ongoing coaching and performance feedback; conduct regular performance reviews.
Maintain staffing levels and schedules to balance labor costs with business demands.
Lead daily pre-shift meetings, weekly manager meetings, and regular one-on-ones.
Ensure every guest receives outstanding hospitality, consistent food quality, and efficient service.
Handle guest inquiries, feedback, and complaints professionally, ensuring timely resolution.
Maintain a visible presence on the floor during peak hours, engaging with guests and staff.
Uphold cleanliness, safety, and sanitation standards throughout the restaurant.
Achieve budgeted sales, labor, and cost of goods (COGS) targets.
Analyze weekly and monthly P&L statements; identify and correct variances.
Control controllable expenses (labor, supplies, food/beverage waste, repairs).
Implement systems to improve productivity and profitability.
Manage cash handling, bank deposits, and financial recordkeeping.
Ensure all food, beverage, and service operations comply with company standards, local regulations, and health department requirements.
Manage vendor relationships, inventory, and ordering for food, beverage, and supplies.
Oversee maintenance of equipment and facilities; ensure the restaurant remains in top condition.
Maintain compliance with all labor, safety, and alcohol laws.
Ensure adherence to company policies and standard operating procedures (SOPs).
Partner with corporate/marketing teams to execute local promotions and events.
Build relationships within the local community and represent the brand positively.
Drive initiatives to grow sales through local outreach, loyalty programs, and special events.
Collaborate with ownership and regional leadership to set quarterly and annual goals.
Identify opportunities for growth, innovation, and operational improvement.
Support new menu rollouts, training initiatives, and company projects.
Mentor assistant managers for internal promotion and succession planning.