General Manager

Office DepotSugar Hill, GA
$140,000 - $175,000Onsite

About The Position

The General Manager II oversees ODP Business Solutions supply chain facilities, ensuring operational excellence across distribution, fulfillment, and transportation functions. This role is responsible for achieving performance goals, managing P&L, and driving continuous improvement while upholding safety and compliance standards. The General Manager II develops high‑performing teams, strengthens operational capabilities, and serves as the primary liaison between facility operations and corporate leadership to support company initiatives and deliver exceptional service across all managed sites.

Requirements

  • Bachelor’s degree or equivalent experience
  • 7+ years in supply chain, logistics, or distribution management
  • 5+ years in General Manager-level role or above
  • Experience in Big Box retail distribution/fulfillment operations
  • Minimum 3 years in a multi‑functional leadership role
  • Proficiency in WMS, TMS, OMS, and Microsoft Office
  • Strong leadership and team‑building capabilities
  • Financial acumen and analytical problem‑solving skills
  • Excellent communication and change‑management abilities

Nice To Haves

  • Preferred fields of study: Supply Chain, Business, Logistics, or related discipline
  • Master’s degree preferred
  • DOT, OSHA, or other relevant industry certifications
  • Experience with Lean or Six Sigma methodologies preferred
  • Results‑driven, collaborative, adaptable, and committed to ODP Business Solutions’ core values

Responsibilities

  • Direct daily operations across all supply chain functions, ensuring alignment with ODP Business Solutions’ performance standards and customer commitments.
  • Manage facility P&L, develop budgets, monitor KPIs, and implement cost‑control measures to drive profitability and operational efficiency.
  • Recruit, train, and mentor facility staff while fostering a culture of accountability, safety, and continuous improvement.
  • Lead Lean and continuous improvement initiatives; ensure compliance with safety, regulatory, and company standards.
  • Partner with corporate teams (HR, IT, Transportation, Inventory, Loss Prevention) to support business objectives and resolve operational challenges.
  • Maintain high levels of customer satisfaction by ensuring service quality, resolving escalations, and supporting customer‑facing initiatives.

Benefits

  • 401(k)
  • incentive program
  • competitive salaries
  • a benefits package
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