General Manager

JENSEN INFRASTRUCTURE • South Hill, WA

4d • Onsite

About The Position

Reporting to our Senior VP of operations, the General Manager is responsible for safety, sales and P&L delivery, customer satisfaction and employee engagement for our precast manufacturing facility. This position is also responsible for upholding the ethical standards and reputation of the organization in the community. A highlight of your day-to-day responsibilities will include: Developing and delivering business plans to achieve budgeted sales, operational throughput and required profits. This includes developing plans for manpower, training, equipment maintenance/upgrades, organizational structure, marketing, and budgeting. Building the business unit to achieve the company’s standard of absolute reliability on delivery dates. Reviewing customer orders/satisfaction daily and resolving issues. Calling customers proactively to communicate misses and to check on satisfaction. Providing direct leadership to the operations, purchasing, engineering, sales, and administrative teams to ensure all established goals are achieved. Collaborating with corporate HR to develop effective succession plans for new and emerging leaders of the business. Ensuring that the overall Environment, Health, and Safety culture, and program (and associated training, inspection, and enforcement systems) exist, and the necessary resources are provided. Ensuring successful operational health including, but not limited to, all inventory accuracy, planning, scheduling, and execution of projects, ensuring their timely completion & delivery. Coordinating with the Marketing team to implement digital and media strategy in local market. Ensuring proper use of all brand standards and marks.

Requirements

• Bachelor’s degree in business, operations, engineering, or related field
• 7 – 10 years’ experience
• P&L responsibility and operations experience preferred.
• Experienced in organizational development practices including talent acquisition and development, succession planning and performance management.
• Proven developer of highly productive and deep teams.
• Experience taking new product development projects from concept to reality is preferred.
• Knowledge of metal design, crane design, rigging, and lifting preferred.
• Exhibits a continuous improvement mindset.
• Experienced in creating/managing a data driven department or business unit including building standard work and Key Performance Indicators.
• Proven experience managing/building effective relationships with employees and other leaders across the enterprise.
• Collaborative, effective communicator and relationship builder.
• Experienced in commercial activities including new business development, pricing, negotiations, and contract development.
• Strong commitment to safety with the ability to develop and instill a culture geared toward best-in-class safe working conditions.
• An entrepreneurial spirit with the necessary grit to drive the business to the next level.
• Leads with a strong sense of integrity and humility.
• Sets a great example of work ethic and accountability.
• Creative, customer centric problem solver.

Nice To Haves

• P&L responsibility and operations experience preferred.
• Experience taking new product development projects from concept to reality is preferred.
• Knowledge of metal design, crane design, rigging, and lifting preferred.

Responsibilities

• Developing and delivering business plans to achieve budgeted sales, operational throughput and required profits.
• Developing plans for manpower, training, equipment maintenance/upgrades, organizational structure, marketing, and budgeting.
• Building the business unit to achieve the company’s standard of absolute reliability on delivery dates.
• Reviewing customer orders/satisfaction daily and resolving issues.
• Calling customers proactively to communicate misses and to check on satisfaction.
• Providing direct leadership to the operations, purchasing, engineering, sales, and administrative teams to ensure all established goals are achieved.
• Collaborating with corporate HR to develop effective succession plans for new and emerging leaders of the business.
• Ensuring that the overall Environment, Health, and Safety culture, and program (and associated training, inspection, and enforcement systems) exist, and the necessary resources are provided.
• Ensuring successful operational health including, but not limited to, all inventory accuracy, planning, scheduling, and execution of projects, ensuring their timely completion & delivery.
• Coordinating with the Marketing team to implement digital and media strategy in local market.
• Ensuring proper use of all brand standards and marks.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive