About The Position

The General Manager is responsible for upholding and administering all Regal policies, ensuring cash management and concession inventory standards are met. This role involves hiring, training, supervising, and potentially terminating employees, while also ensuring compliance with Human Resources policies and alcohol certification requirements where applicable. The General Manager oversees all staff, projection and audio-visual equipment, and theatre maintenance. Key responsibilities include cost control, purchasing, inventory management, facility upkeep, and monitoring janitorial staff. The role also focuses on risk management, guest relations, marketing, promotions, scheduling, and financial reconciliation of all receipts. Training on anti-harassment and discrimination is also required.

Requirements

  • Two years of post-secondary education in Business and/or two years management or supervisory experience.
  • Working knowledge of all systems within facility in Booth and Projection technology including maintenance, programming, TMS operation and all related projection skills.
  • If the theatre sells alcohol and assigned duties include selling/serving alcohol, must be of legal age to sell and serve alcohol according to state or local laws.
  • Completion of any legally required state or local training and obtain the required certificate for alcohol sales/service.
  • Completion of Regal Responsible Beverage Server training on Regal Academy.
  • Good public speaking skills.
  • Effective communication in both oral and written form with employees, vendors, corporate staff, etc.
  • Ability to listen effectively, respond clearly and directly, and explain information to others.
  • Ability to perform calculations with speed and accuracy and identify and correct errors.
  • Ability to identify problems, gather relevant data, and note possible causes of problems.
  • Ability to evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and implement solutions.
  • Ability to take action beyond what is necessarily called for and perform tasks with minimal supervision.
  • Ability to perform under pressure and/or opposition.
  • Proven experience with PC platforms and knowledge of basic office programs including e-mail, word processing, and spreadsheets.
  • Ability to operate copiers and other office equipment, devise and access different filing systems, and maintain attention to detail.
  • Ability to use tools and equipment with dexterity and perform mechanical tasks as necessary.
  • Ability to interface effectively with customers, the public, and co-workers.
  • Ability to exhibit sensitivity to the feelings of others.
  • Ability to establish goals, budget time, and set priorities to achieve desired objectives.
  • Ability to continually set a standard for others to follow and install leadership traits in subordinate Management.
  • Directly supervises an unspecified number of employees.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Responsibilities include interviewing, hiring, training, and coaching of employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Frequently required to stand for long periods of time; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
  • Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
  • Regularly required to lift up to 60 lbs.
  • Vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Nice To Haves

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

  • Upholding and administering all Regal policies.
  • Ensuring all cash management policies and procedures are adhered to.
  • Controlling concession inventory shortages and spoilage levels.
  • Hiring, training, developing, supervising, counseling, scheduling, and terminating employees.
  • Administering all applicable Human Resources paperwork and upholding company policies.
  • Ensuring required alcohol certification and training are current where applicable.
  • Supervising all staff positions, projection and audio-visual equipment, and film handling/maintenance.
  • Maintaining a working knowledge of all systems within the facility in Booth and Projection technology.
  • Controlling costs, including direct operating expenses, purchasing, ordering stock, and inventory auditing.
  • Supervising theatre maintenance, performing minor repairs, and obtaining qualified personnel for larger concerns.
  • Monitoring janitorial staff to ensure facility cleanliness.
  • Monitoring risk management, including team member and guest safety, loss prevention, emergency situations, and accident handling/investigation.
  • Managing guest relations, marketing and promotions, scheduling of movie show times, and timely delivery of show times.
  • Counting, depositing, and reconciling all receipts, including cash, credit cards, coupons, gift cards, checks, and discount tickets.

Benefits

  • Medical and prescription coverage with company contributions
  • Life insurance
  • Disability insurance
  • Dental insurance options
  • Vision insurance options
  • Supplemental Life insurance options
  • Accident insurance
  • Critical Illness insurance
  • Hospital Indemnity insurance
  • Vacation time
  • Sick leave
  • Free movie passes
  • Discounted concessions
  • 401(k) retirement plan with company match (eligibility: age 21 and six months of service)
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