General Manager

Marriott•Montreal, QC

3d•Onsite

About The Position

The AC Hotel Old Montreal benefits from an ideal location near downtown Montreal and the Place d’Armes metro station. Joining our team means becoming part of a prestigious brand recognized for its excellence and high-quality service. We are currently seeking a General Manager. As the leader of AC Hotel Old Montreal, you will embody the vision and ambition of the property. You will oversee the overall management of the hotel, placing revenue growth, brand positioning, and excellence in guest experience at the core of your priorities. A true entrepreneur, you will skillfully lead commercial, marketing, and operational strategies to maximize profitability and enhance the hotel’s reputation. Through your leadership, you will direct operations with precision and creativity while motivating and inspiring teams to deliver a distinctive guest experience.

Requirements

Proven experience in hospitality, ideally within recognized hotel brands
Minimum of 3 to 5 years in a leadership role
Inspiring and results-oriented leader with strong team-building abilities
Excellent communication skills
Bilingual in French and English, both spoken and written
University degree in business administration or hospitality management
Strong knowledge of hotel systems and tools

Responsibilities

Ensuring operational excellence across all departments
Maintaining a strong presence on the floor and conducting regular hotel inspections
Monitoring quality trends and implementing concrete improvement actions
Upholding Marriott and Urgo Hotels Canada standards
Overseeing audits, including food safety audits
Optimizing scheduling while balancing financial objectives and guest experience
Developing and ensuring the execution of sales strategies
Leading daily revenue management strategies
Engaging teams around sales objectives and opportunities
Planning and managing operational and capital budgets
Clearly communicating financial objectives to teams
Ensuring sound cash-flow management
Recruiting, developing, and inspiring talent
Supporting managers in their professional growth
Implementing effective communication practices
Promoting a culture of collaboration, engagement, and service excellence
Managing agreements and relationships with partners
Contributing to the hotel’s visibility and reputation within the community