General Manager (05828) - Millbrook

Domino's Franchise•Millbrook, AL

About The Position

The General Manager is responsible for everything that happens during their shift at a Domino’s Pizza restaurant. The role oversees staffing, paperwork, cost and cash controls, inventory, food management, scheduling, customer service, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects the same standards from team members. The position also involves general store-team duties, including operating equipment, stocking ingredients, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The description includes physical requirements and delivery duties for team members, but does not specify that driving deliveries is a General Manager responsibility.

Requirements

Ability to follow all company policies and procedures and set an example for the crew.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to perform the physical tasks described, including bending, occasional crouching or squatting, reaching, and frequent use of hands.

Responsibilities

Manage all activities and operations that occur during the shift.
Oversee staffing and complete required paperwork.
Manage cost controls, inventory, and cash.
Manage food and work to a schedule.
Maintain the store's image and adhere to standards and policies.
Provide great customer service and maintain customer relations.
Support attendance and punctuality expectations.
Maintain store cleanliness.
Handle marketing and contribute to store profitability.
Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility as needed.