SoCal General Manager

Din Tai Fung North America • Los Angeles, CA

3d • $123,200 - $154,000 • Onsite

About The Position

The General Manager is the co-leader of the restaurant, working in partnership with the Executive Kitchen Manager to ensure overall success. They take full ownership of front-of-house operations, leading service excellence, managing inventory, controlling costs, and ensuring efficient labor planning. With a strong focus on team development, financial performance, and operational efficiency, they play a critical role in driving the restaurant’s culture and success.

Requirements

• 3+ years of management experience in a high-volume, full-service restaurant.
• Strong knowledge of brand standards, steps of service, and front of house operations.
• Proven leadership skills with experience hiring, training, and developing service-driven teams.
• Ability to manage budgets and interpret financial statements (e.g., labor cost, P&L).
• Effective communication and organizational skills, with the ability to collaborate cross-functionally.
• Ability to stand for long periods of time.
• Ability to lift 20+ lbs.
• Comfortable with being exposed to hot and cold temperatures.
• Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally

Nice To Haves

• Bachelor's degree or equivalent in Business, Hospitality, or related field.

Responsibilities

• Oversees all aspects of front of house operations to ensure service excellence. Responsible for maintaining brand standards and smooth day-to-day execution. Ensures a consistent brand experience in the restaurant environment.
• Leads by example, fostering a positive work ethic and professional environment. Builds team capability through hiring, training, coaching, and motivating staff to align with company goals.
• Sets clear performance objectives for team members and holds them accountable through consistent evaluation and corrective action when needed. Communicates business strategies and goals clearly to team members, aligning them with the broader company mission. Maintains transparency with leadership through reporting and participation in meetings.
• Manages departmental budgets, understands financial reports, monitors profitability, and ensures compliance with accounting procedures and budget goals. Drives initiatives to boost sales and improve profitability, including setting goals and managing control systems.
• Develops and maintains effective schedules to meet business needs and labor budgets. Ensures proper staffing levels by identifying headcount needs and selecting qualified team members and creating a strong leadership bench.
• Oversees inventory control, ensures timely and accurate ordering, and maintains strong vendor relationships to support operational efficiency and product quality.

Benefits

• Competitive Pay & Benefits
• Employer Contribution for individuals and eligible dependents' medical insurance
• Dental, Vision, and Life Insurance
• Health Savings Account (HSA)
• Commuter Spending Accounts
• 401(k) Plan with company match
• Employee Assistance Program
• Discounts through BenefitHub
• Employee Meal Discounts
• Paid Time Off (PTO) to support work-life balance (accrued based on length of service)
• Paid Sick Leave (PSL) to care for your health or loved ones
• Quarterly Wellness Days - extra time off to recharge every season
• Car Allowance
• Bonus Eligible
• Opportunities for growth; we love promoting within!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager