General Manager at Comfort Inn Bluefield Va

VP Management • Bluefield, VA

2d • Onsite

About The Position

VP Management is a fast-growing hospitality company with a portfolio of 50+ hotels, many of them award-winning, and we’re just getting started. We are committed to delivering elite guest experiences, strong financial performance, and a culture rooted in accountability, teamwork, and relentless growth. We don’t just operate hotels; we build high-performing teams, develop leaders, and create properties that stand out in their markets. Our mission is simple: raise the standard, win together, and continue expanding our impact one elite hotel at a time. We are seeking a results-driven, hands-on General Manager to lead one of our hotel properties in Bluefield, Va. This leader will be responsible for daily operations, guest satisfaction, financial performance, and team development. This is not a “sit in the office and watch the numbers” role. This is a lead-from-the-front, set-the-standard, build-the-team position.

Requirements

• Proven experience as a Hotel General Manager or Assistant General Manager
• Strong leadership skills with the ability to motivate and develop teams
• Solid understanding of hotel operations, budgeting, and forecasting
• Experience with brand standards (Hilton, Marriott, IHG, Wyndham, Choice a plus)
• Excellent communication and problem-solving abilities
• High accountability mindset: takes ownership, not shortcuts

Nice To Haves

• You don’t wait to be told what to fix…..you already fixed it
• You build teams that perform, not just show up
• You understand that culture drives results…..and you protect it
• You lead with urgency, consistency, and professionalism

Responsibilities

• Oversee all hotel departments: Front Desk, Housekeeping, Maintenance, and Food & Beverage
• Ensure brand standards are consistently executed and exceeded
• Maintain a clean, safe, and guest-ready property at all times
• Drive top-tier guest satisfaction scores (GSS)
• Actively resolve guest concerns with professionalism and urgency
• Create a service culture where every guest interaction matters
• Manage and control expenses including labor, supplies, and operational costs
• Drive revenue through occupancy, ADR, and local market awareness
• Analyze reports and take action to improve profitability
• Hire, train, and develop a high-performing team
• Coach leaders and hold staff accountable to standards
• Create a positive, drama-free, solution-focused work environment
• Ensure full compliance with brand standards, safety regulations, and company policies
• Prepare for and execute successful brand inspections and audits
• Maintain accurate documentation and reporting

Benefits

• Competitive salary based on experience
• Performance-based bonus opportunities
• Paid time off
• Health, dental, and vision benefits
• Hotel discounts and growth opportunities within our portfolio of over 50 properties

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed