The Restaurant General Manager (RGM) is responsible for managing the daily operations of a single Burger King restaurant with 10–45 employees. The RGM ensures guest satisfaction and desired restaurant outcomes, including increased sales, profitability, and employee retention. The role leads the restaurant management team and oversees financial controls, operations, people development, guest service, and Burger King compliance across all shifts. The RGM works with restaurant team members and managers, the District Manager, customers, field operations staff, and outside vendors. The position may require long or irregular shifts, including extra shifts, as needed for proper restaurant operations. The RGM directly manages Team Members, Shift Coordinators, and Assistant Managers, and is overseen by a District Manager.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED