General Manager

Chipotle•Cool Springs, NC

14d•Onsite

About The Position

Chipotle is seeking a General Manager to lead a restaurant team, develop employees, build a strong culture, and manage restaurant operations and business performance. The role focuses on providing excellent hospitality and guest experiences while maintaining service, food safety, operational, and compliance standards. The General Manager oversees the employee lifecycle, including recruiting, hiring, training, development, and performance management. They manage daily restaurant operations, scheduling, profit and loss, sales forecasting, and the restaurant’s financial results. The position includes leadership across lunch, dinner, and weekend shifts, and requires working in a fast-paced kitchen and interacting with customers.

Requirements

Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting.
Passion for hospitality and providing a guest-focused experience.
Friendly and enthusiastic attitude.
Genuine enthusiasm for developing people and leading others.
Ability to stand and walk around the restaurant for 10 hours a day.
Ability to lift 50 lbs./25 kgs. and perform other physical activities necessary to complete the job responsibilities.
Ability to work in a fast-paced kitchen environment, interact with customers, and work around varied temperatures.
Ability to taste and prepare food and communicate effectively with the Chipotle team and customers.

Nice To Haves

Creative approach to marketing and driving sales, including fundraisers and community engagement.

Responsibilities

Uphold high standards of hospitality and provide a guest-focused experience.
Ensure speed and accuracy of service and positive guest experiences.
Manage the employee lifecycle, including recruitment, hiring, people processes, and performance management.
Train and develop crew members, shift leaders, and Apprentices using company training tools and resources.
Direct team members to deliver accurate, on-time digital orders.
Manage day-to-day restaurant operations, including scheduling, P&L, sales forecasting, recruiting, and interviewing.
Keep the dining room clean and the restaurant guest-ready.
Uphold food safety, operational, and compliance standards.
Deliver the restaurant’s overall financial success and achieve its annual sales and cash flow plan.
Work lunch, dinner, and weekend shifts to provide leadership across operating hours.
Use marketing and community engagement activities, such as fundraisers, to drive sales.