General Manager

US Fitness Holdings • Cumming, GA

10d

About The Position

The General Manager leads a health club team and oversees club performance, sales, member success, daily operations, and a safe, clean, guest-focused environment. The role includes coaching and developing staff, managing budgets and expenses, driving revenue, supporting members and staff, and ensuring compliance with safety and employee standards.

Requirements

• At least 5 years of management experience in a club or hospitality environment.
• Comfort with P&L, payroll, and reporting.
• Strong sales instincts and the ability to coach a team to meet sales goals.
• Excellent communication and organizational skills, and the ability to stay upbeat under pressure.
• CPR/AED certification.

Nice To Haves

• Bachelor’s degree in business or fitness.
• Pool Operator license.

Responsibilities

• Lead, coach, hire, and develop department heads and staff.
• Meet club performance targets for membership, personal training, and programs, and manage monthly and annual budgets.
• Create revenue opportunities and manage expenses.
• Oversee daily operations, including walkthroughs, deposits, payroll, reports, and facilities upkeep.
• Work peak hours on the sales floor and front desk, convert tours, and support high-touch member service.
• Handle member and staff issues professionally and respond to member feedback within 48 hours.
• Ensure compliance with safety, emergency, and employee standards.

Benefits

• Complimentary club membership with guest privileges.
• Discounts on training, spa services, programs, and apparel.
• Employee referral bonus.
• In-house certification and continuing education.
• Medical, dental, and vision insurance, life insurance, 401(k), and paid time off for full-time employees.
• Growth opportunities across a rapidly expanding club network.
• Professional development and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed