General Manager (IDS DFW)

Inland Group of Companies•Fort Worth, TX

26d•Hybrid

About The Position

At Integrated Deicing Services, our sole focus is the safe, efficient, and professional delivery of deicing and anti-icing services to our carrier customers. The General Manager is responsible and accountable for the overall performance of the station including the cost-effective use of facilities, equipment, labor and assets assigned to the station. The General Manager is further responsible for supporting the company goals and objectives and promoting the business interests of the company by conducting him or herself in a professional manner while maintaining excellent customer service and good public relations.

Requirements

Bachelor’s degree in Aviation Management, Business Management or related field preferred although relevant post-secondary education and combination of continuing education and experience may be acceptable.
5 or more years of airline operational experience including but not limited to customer service, operations, maintenance, deicing, flight operations, facility requirements, airport management and safety/regulatory requirements.
Must have the ability to mentor and train personnel and management to accommodate future growth and expansion.
Successful completion of all IDS Classroom and OJT deicing and anti-icing training.
Ability to quickly learn, interpret information and transfer knowledge to others.
Knowledge of regulatory and airline policies, warehouse procedures, operating station equipment, and aircraft handling procedures.
Staff management skills, including mentorship, performance management and conflict resolution.
Able to lead team in meeting goals, identifying areas of strength and follow through to be sure that deadlines are met and success/failures are identified following each project.
Possess solid project management skills to include coordination of team, identifying and assessing project criteria, implementation of key tasks, communication and monitoring of progress and results, and managing to project completion with final results and outcomes being reported.
Excellent verbal and written communication skills with ability to listen to others and value opinions, interpret information, promote and execute ideas, prepare reports and presentations, lead groups and provide foundation of open communication.
Intermediate computer skills with working knowledge of Microsoft Office products including Word, Excel, PowerPoint and Office 365.
Ability to work under pressure while maintaining professionalism in all interactions.
A valid driver’s license is required for this position.

Responsibilities

Managing all aspects of the facility and daily operations as well as provide leadership and coaching to increase overall safety, performance, maintenance, deicing operations, facility requirements and customer service.
Verify certifications of all new and returning staff and ensure they receive all operational training, recurrent training, and Health and Safety training.
Enforce IDS, airport authority, airline, and other regulatory offices policies and/or procedures.
Develop, implement and update a site manpower plan that maintains adequate operations staffing levels for safe and effective operation and meets all requirements of the contract.