General Manager

MOD Super Fast Pizza, LLC•Roanoke, TX

13d•$50,000 - $55,000

About The Position

The MOD Pizza General Manager leads a restaurant and its team to deliver the MOD commitment to guests while maintaining restaurant profitability and demonstrating MOD culture. The role combines hands-on work alongside the squad—coaching, supporting, and modeling a strong guest experience—with administrative work focused on business and community engagement plans and other general-manager responsibilities. Success is measured by financial performance and by developing and inspiring others.

Requirements

At least 2 years of experience leading leaders in restaurant management.
Experience executing training, performance, and staffing programs in a restaurant or similar environment.
Strong business acumen and the ability to interpret financial reports and develop action plans.
Prior experience working with internal support teams in Human Resources, Supply Chain, Marketing, or other functions.
Ability to make sound, decisive decisions using logic when information or direction is incomplete.
Must obtain food safety certification and/or alcohol beverage certification within 30 days of the start date, or sooner where required by law.
Proficient written and oral communication skills.
Ability to support restaurant hours, including peak demand hours, nights, and weekends.
Must be at least 21 years old.
Ability to work in an open kitchen, rotate between front and back of house, and perform the physical activities described in the posting, including handling or moving objects up to 50 pounds.
Ability to operate hand-held appliances, sharp knives, and kitchen equipment including an industrial can opener, dough press, industrial dishwasher, and very hot oven.
Ability to communicate and exchange information quickly with squad members and others.

Nice To Haves

Management experience in a fast-casual restaurant environment.

Responsibilities

Lead the entire squad, develop leadership capabilities, delegate effectively, and remain accountable for restaurant performance.
Review restaurant results and identify opportunities to maintain or improve performance; develop action plans using tools such as P&Ls and scorecards.
Own restaurant staffing, build talent pipelines, interview candidates with care and compliance, and seek support proactively.
Complete required employee processing and compliance documentation within applicable policies and timelines.
Use MOD training plans to support new employees’ learning, assess their progress, and provide appropriate coaching and direction.
Champion community engagement initiatives, including fundraising and catering, to support the community and restaurant performance.
Use forecasts and the labor model to plan staffing and schedules, accommodating requests where possible while maintaining appropriate staffing levels.
Follow loss prevention, asset protection, cash-handling, food-safety, and restaurant safety and security procedures.
Provide timely performance feedback and hold employees accountable to standards and procedures while fostering a growth mindset.
Own, delegate, and manage ordering and inventory to meet restaurant performance targets.
Read internal communications, share relevant information, take required actions, and attend meetings, huddles, and training events as needed.
Maintain strong working relationships with vendors and the internal facilities team to keep the restaurant in suitable condition.
Demonstrate resilience, humility, care and accountability, and curiosity in leadership and interactions.

Benefits

Quarterly performance bonus program with potential earnings up to $6,000 annually.
Paid sick time.
Four weeks of paid vacation.
Medical, dental, and vision insurance eligibility based on hours worked.
Paid parental leave.
Free pizza, salad, and beverages.
Pet insurance.
Discounted gym membership.
Free counseling sessions.
401(k) retirement plan.