General Manager

BallenIsles Country Club • Fort Myers, FL

13d • Onsite

About The Position

Webbs Reserve at Babcock Ranch in Punta Gorda, Florida, is seeking a General Manager to lead the property’s operations and financial performance. The property is part of Troon, a global golf and community management company, and includes an 18-hole golf course, Pro Shop, court sports, dining venues, a clubhouse, wellness center, spa, and residential community amenities. Babcock Ranch is a master-planned community described as America’s first solar-powered town, and the community is under development.

The General Manager is the senior on-site leader and primary liaison among Troon, ownership and board leadership, members, and the surrounding community. The role oversees golf operations, court sports, lifestyle, wellness, food and beverage, facilities, maintenance, administration, community operations, amenities, and HOA functions. The GM is responsible for guest and member satisfaction, operational accountability, team development, and financial results. Compensation is $150,000 annually plus bonus eligibility.

Requirements

• Three to five years of related experience in golf operations, club management, or food and beverage operations.
• Supervisory, coaching, and staff development experience.
• Ability to run a professional, efficient, high-quality, service-oriented operation.
• Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
• Exceptional written and verbal communication skills.
• Strong organizational, efficiency, and attention-to-detail skills.
• Exceptional customer service skills.
• Motivation, goal orientation, and ability to work as a self-starter.
• Polished interpersonal skills and ability to connect with people easily and quickly.
• Good independent judgment in assessing situations and making decisions.
• Ability to establish and maintain effective working relationships.

Nice To Haves

• Four-year college degree.
• PGA membership.

Responsibilities

• Develop, maintain, and administer a business and organizational plan for the property, including operating and capital budgets and a marketing plan.
• Hire, develop, and supervise key management employees.
• Ensure the property operates in compliance with applicable local, state, and federal laws.
• Oversee the care and maintenance of the property’s physical assets, facilities, and landscaping.
• Ensure high standards for food and beverage, golf, court sports, recreation activities, and other property services.
• Analyze financial statements against budget goals and take corrective measures as needed.
• Work with department heads to schedule, supervise, and direct property employees.
• Participate in appropriate outside activities to enhance the property’s presence in the local community.
• Perform other duties as assigned by a supervisor or manager.
• Provide overall leadership and operational oversight for community operations, amenities, and HOA functions.
• Serve as the primary liaison among Troon, ownership and board leadership, members, and the surrounding community.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with employer match for employees age 19 and older.
• Paid time off and leaves of absence, in accordance with applicable law and eligibility criteria.
• Bonus eligibility, with potential for up to 10% of base salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed