General Manager

Resurgence Brewing Company•Buffalo, NY

16d•$60,000 - $80,000•Onsite

About The Position

The General Manager (GM) is integral to providing a superior experience for both staff and guests. This full-time position oversees all operations of the taproom and plays a strategic role to drive profitability and meaningful growth. The GM manages staff, coordinates schedules, maintains quality standards, and ensures compliance with health and safety regulations. Reporting to the Director of Taproom Operations, the GM also develops and executes business strategies, manages budgets, and fosters a positive work culture that reflects brand values. Strong leadership, operational expertise, and a passion for craft beer/cider/cocktails and hospitality are essential.

Requirements

Minimum of high school diploma.
Minimum of two (2) years of General Manager or Assistant General Manager experience in a restaurant setting.
Strong knowledge of full service restaurant operations.
Excellent leadership and team management skills, with the ability to train, motivate, and develop staff.
Strong understanding of budgeting, forecasting, and financial performance metrics.
Exceptional guest service and communication skills.
Ability to work in a fast-paced, high-volume environment while maintaining quality and efficiency.
Knowledge of health, safety, and food handling regulations.
Strong organizational and problem-solving skills.
Proficiency in point-of-sale (POS) systems and basic office computer applications.
Flexibility to work evenings, weekends, and holidays.
Passion for craft beverages, hospitality, and delivering memorable guest experiences.
Authorized to work in the U.S.