General Manager

Caliber Collision • Holly Springs, NC

4d

About The Position

Caliber Collision is hiring a Collision General Manager to oversee the overall operation of a service center. The role includes risk management, teammate development, client metrics, production, and administration. The General Manager recruits, recognizes, and retains teammates; monitors current financial performance; and reviews prior-month financial metrics to identify opportunities and trends. The role ensures that teammates repair vehicles thoroughly, safely, and profitably in accordance with Caliber’s Standard Operating Procedures, insurance partner requirements, and industry guidelines and standards.

Caliber promotes career growth and provides training in leadership skills and new technologies. The company operates more than 1,700 centers nationwide and provides collision repair and other automotive services. Applicants must be eligible to work in the U.S. without restrictions.

Requirements

• At least 3 years of collision management experience.
• Valid driver’s license and eligibility for coverage under the company insurance policy.
• Must be 21 years of age or older.
• Advanced understanding of collision estimatics.
• Prior experience with CCC1.
• Advanced understanding and knowledge of repair processes and procedures.
• Ability to understand written and verbal instructions.
• Ability to prioritize competing tasks and adapt to a fast-paced environment.
• Ability to provide personable, friendly customer service to internal and external customers.
• Ability to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
• Must be eligible to work in the U.S. with no restrictions.

Responsibilities

• Oversee the overall operation of the center, including risk management, teammate development, client metrics, production, and administration.
• Recruit, recognize, and retain talented teammates.
• Monitor current financial performance metrics and review prior-month metrics to identify opportunities and trends.
• Ensure vehicles are repaired thoroughly, safely, and profitably in accordance with Caliber’s SOP, insurance partner requirements, and industry guidelines and standards.

Benefits

• Medical, dental, and vision coverage eligibility from day one.
• Industry-comparable pay, paid weekly.
• Paid vacation and holidays, accruing from day one.
• Career growth opportunities and promotion from within.
• Paid skilled trainings and certifications, including I-CAR and ASE.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed