General Manager

True Food Kitchen • King of Prussia, PA

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About The Position

The General Manager leads restaurant operations in partnership with the Front of House (FOH) and Back of House (BOH) management team. The role focuses on maximizing sales and profitability, delivering high-quality service and food, maintaining a safe production environment, and managing employee performance and development in accordance with company policies and applicable laws. The General Manager works alongside the Executive Chef on staffing, scheduling, training, and other people-management responsibilities.

Requirements

• More than 5 years of experience as a manager contributing to the success of a full-service, high-volume restaurant.
• Expert knowledge and understanding of the financial aspects of business operations.
• Passion for creating memorable dining experiences and exceeding guest expectations.
• Resilience in stressful situations and ability to handle last-minute requests.
• Caring, self-motivated, and able to lead, coach, and drive excellence.

Responsibilities

• Partner with FOH and BOH management to maximize sales and optimize profits by managing P&Ls, inventory, and controllable cash, and achieve forecasting and budget results.
• Lead high-volume service periods from the floor or expo, ensuring food quality, service, table touches, and presentation meet TFK standards.
• Conduct precise line checks and facility walks with the BOH team, ensuring appropriate follow-up and documentation.
• Participate in EcoSure and health inspections and help ensure a safe production environment.
• Manage FOH and BOH employees with the Executive Chef in accordance with company policies and applicable laws.
• Oversee interviewing, hiring, onboarding, scheduling, labor costs, training, and employee development.
• Plan, assign, and direct work; conduct performance appraisals; and reward or discipline employees.
• Facilitate formal and informal development opportunities for management and key hourly team members.

Benefits

• Flexible or unlimited paid time off.
• Long-term incentive bonus plan.
• Competitive compensation package with quarterly bonus.
• Health and wellness benefits, including medical, dental, and vision coverage.
• Flexible spending account options for childcare assistance.
• Pet insurance.
• Gym membership discount.
• Prepaid legal support.
• 401(k) with TRUE matching.
• Dining discounts and family meals.
• Additional perks and discounts through Perkspot.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed