General Manager

Honey Baked Ham Company•Stockbridge, GA

About The Position

The General Manager leads store operations and is accountable for overall performance goals, including sales, customer service, product quality, and staff development. The role offers autonomy to make decisions, hire associates, market HoneyBaked, and conduct community outreach. General Managers receive multi-week training with experienced trainers and participate in a leadership development program. They are expected to take full accountability for store operations and uphold the company’s values: Love What We Do, Serve Others, Aim High, Do The Right Thing, and Keep It Fun. The company is a 65+ year-old brand that emphasizes product quality and a balanced work life. Stores are closed on Sundays. Managers typically work about 50 hours per week, except for four or five weeks a year. Operating hours generally involve minimal early mornings and late nights. The position requires a valid driver’s license and reliable transportation. Physical activities include bending, stooping, standing for long periods, twisting, lifting products and supplies weighing up to 65 pounds, and working with a hot torch.

Requirements

Current General Manager experience in a retail or restaurant environment.
Passion for personal, hands-on customer service.
Ability to demonstrate growth in previous roles.
Knowledge of factors affecting a P&L and ability to execute a business plan.
Commitment to product quality.
Desire to increase sales and build community relationships.
Strong coaching ability and capacity to identify and develop talent.
Valid driver’s license and reliable transportation.
Ability to bend, stoop, stand for long periods, twist, lift products and supplies weighing up to 65 pounds, and work with a hot torch.

Nice To Haves

Experience hiring seasonal workers.

Responsibilities

Lead store operations and take full accountability for store performance.
Achieve goals for sales, customer service, product quality, and staff development.
Hire associates and contribute to marketing and community outreach.
Execute a business plan and manage factors affecting the store’s P&L.
Increase sales and build relationships in the community.
Coach, identify, and develop talent.
Maintain the quality of products served and sold.

Benefits

Matched 401(k).
Medical, dental, and vision insurance options for full-time General Managers.
Life insurance.
Long-term and short-term disability coverage options.
Paid time off, including holidays.
Bonus program based on store profitability, with payouts four times per year and almost unlimited earnings potential.
Tuition assistance program.
Access to an Employee Assistance Program.
Employee discounts on company products.
Leadership development program.