General Manager

PACCAR•Dallas, TX

8d•$109,000 - $191,500•Onsite

About The Position

The General Manager has overall responsibility for branch operations at the Dallas and Grand Prairie locations, including comprehensive oversight of PACCAR’s investment in the company store. The GM develops business plan goals and objectives, executes strategic and tactical plans, and takes appropriate actions to achieve business goals. Areas of responsibility include business planning, financial forecasting and management, P&L responsibility, shop management, sales management, staff and personnel management, and franchise network and vendor relations. The position is located in Dallas, Texas.

Requirements

Eight or more years of work experience.
Five to ten years of experience in heavy-equipment rental or leasing, preferably in a full-service truck leasing environment.
Direct management or supervision of administrative and technical personnel; indicate team size.
Strong organizational skills, attention to detail, and customer service skills.
Strong PC skills, including Microsoft Office (Word, Excel, Access, Outlook, PowerPoint, and Teams), CRM platforms (MS Dynamics 365 and Salesforce.com), and dealer business systems (Karmak, DSI, and Enrich).
Ability to handle confidential information discreetly.
Ability to work on multiple tasks or projects in a fast-paced environment.
Flexibility and professionalism.
Master’s degree required.

Nice To Haves

A master’s degree in Business Management, Administration, Marketing, Finance, or Accounting.

Responsibilities

Manage annual and long-term operational budget planning and capital budget planning.
Prepare monthly, quarterly, and annual financial forecasts and analyze actual results against plan.
Manage shop KPIs, including preventive maintenance inspection tracking, expense budgeting, staffing requirements, operating-hour scheduling, warranty claims, the tire program, customer relations, and safety and shop meetings.
Manage sales KPIs and activities, including marketing, cold calls, presentations, rate preparation, truck pricing, used truck sales, client relations, and goal setting.
Oversee rental utilization, P&L, credit and collections, asset management, billing, and accounts systems.
Manage staff, including staff meetings, personnel evaluations, performance management, staffing, and employee development.
Develop business plan goals and objectives, execute strategic and tactical plans, and take actions to achieve business goals.
Oversee franchise network and vendor relations.

Benefits

401(k) with up to a 5% company match.
Fully funded pension plan providing monthly benefits after retirement.
Paid time off, including at least 10 vacation days, 12 paid holidays, and sick time; additional vacation days are provided with increased seniority or years of service.
Tuition reimbursement for continued education.
Medical, dental, and vision plans for employees and their families.
Flexible spending accounts (FSA) and health savings account (HSA).
Paid short- and long-term disability programs.
Life and accidental death and dismemberment insurance.
Employee Assistance Program services, including wellness plans, estate planning, and financial counseling.
Annual incentive bonus with a target of 25% of base pay.