About The Position

The General Manager is responsible for operating all equipment, stocking ingredients, preparing products, and receiving/processing telephone orders. This role also involves taking inventory, completing paperwork, and maintaining cleanliness of the equipment and facility. Training is provided on the job, including orientation. The position requires strong communication skills, the ability to comprehend and give correct instructions, and verbal skills for interacting with customers and coworkers. Essential functions include accurate mathematical calculations, making correct monetary change, and using a computer keyboard or touch screen for order entry. The work environment involves exposure to varying weather conditions, fluctuating in-store temperatures, food odors, dust, cramped quarters, hot surfaces, sharp edges, and moving mechanical parts. Sensory requirements include talking and hearing on the phone, near and mid-range vision, depth perception, and differentiating hot/cold surfaces. Temperaments needed include the ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze data, and make judgments and decisions. Physical demands include prolonged standing, walking, lifting up to 60 pounds, carrying, pushing, and occasionally climbing stairs or ladders. Stooping, bending, crouching, squatting, and reaching are also required for various tasks. Hand tasks involve continuous use of hands, including frequent and/or forceful pinching, grasping, and manipulating tools. Delivery duties require a valid driver's license, access to an insured vehicle, navigational skills, and the ability to carry products while walking and climbing stairs. Driving involves navigating within a designated delivery area, potentially making multiple deliveries per shift. Delivery personnel must walk to and from the store and vehicle to the customer's location. Climbing may involve navigating multiple flights of stairs. Work conditions during delivery include exposure to varying weather conditions.

Requirements

  • Ability to comprehend and give correct written instructions
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
  • Must be able to make correct monetary change
  • Verbal, writing, and telephone skills to take and process orders
  • Motor coordination between wywe and hands/fingers to rapidly and accurately make presice movements with speed
  • Ability to enter orders using a computer keyboard or touch screen
  • Valid Driver License with safe driving recor meeting company standards
  • Access to insured vehicle which can be used for delivery
  • Navigational skills to read a map, locate addresses within designated delivery area
  • Must navigate adverse terrain including multy-story buildings, private homes, and other delivery sites while carrying product

Responsibilities

  • Operate all equipment
  • Stock ingredients from delivery area storage, work area, walk-in cooler
  • Prepare product
  • Receive and process telephone orders
  • Take inventory and complete associated paperwork
  • Clean equipment and facility approximately daily
  • Deliver product by car and then to door of customer
  • Deliver flyers and doorhangers or any marketing materials
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