About The Position

The General Manager is responsible for operating all equipment, stocking ingredients, preparing products, taking telephone orders, inventory management, and cleaning the facility. This role requires strong communication and essential skills, including accurate mathematical calculations, making change, verbal and written communication, and motor coordination for precise movements. The work environment involves exposure to varying weather conditions, in-store temperature fluctuations, food odors, dust, cramped quarters, hot surfaces, sharp edges, and moving mechanical parts. Sensory requirements include talking and hearing on the telephone, near and mid-range vision, depth perception, and the ability to differentiate hot and cold surfaces. Temperaments suited for this role include the ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze data, and make judgments and decisions. Physical demands include prolonged standing, walking, lifting up to 60 pounds, carrying, pushing, and occasional climbing, stooping, bending, crouching, and squatting. Hand tasks require eye-hand coordination and continuous use of hands, including forceful use of forearms and wrists for tasks like shaping dough. Team members may also be required to utilize various tools and equipment. Additionally, the role involves delivering products by car to customers, which requires a valid driver's license, a safe driving record, access to an insured vehicle, navigational skills, and the ability to navigate various delivery sites while carrying product. Physical demands for delivery include carrying product, driving within a designated area, walking to and from the vehicle and customer locations, and potentially climbing multiple flights of stairs. Delivery personnel will also be exposed to varying weather conditions.

Requirements

  • Ability to comprehend and give correct written instructions
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
  • Must be able to make correct monetary change
  • Verbal, writing, and telephone skills to take and process orders
  • Motor coordination between wywe and hands/fingers to rapidly and accurately make presice movements with speed
  • Ability to enter orders using a computer keyboard or touch screen
  • Valid Driver License with safe driving recor meeting company standards
  • Access to insured vehicle which can be used for delivery
  • Navigational skills to read a map, locate addresses within designated delivery area
  • Must navigate adverse terrain including multy-story buildings, private homes, and other delivery sites while carrying product

Responsibilities

  • Operate all equipment
  • Stock ingredients from delivery area storage, work area, walk-in cooler
  • Prepare product
  • Receive and process telephone orders
  • Take inventory and complete associated paperwork
  • Clean equipment and facility approximately daily
  • Deliver product by car and then to door of customer
  • Deliver flyers and doorhangers or any marketing materials
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