General Manager

United Franchise Group Payroll Inc • West Palm Beach, FL

29d • Onsite

About The Position

The Restaurant Manager is responsible for the overall operational performance, guest experience, team development, and financial success of the restaurant. This position provides leadership and direction to ensure compliance with brand standards while creating a culture of hospitality, accountability, and operational excellence.

Requirements

• High School Diploma or GED required.
• Minimum 2-5 years of restaurant management experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Proficient in Microsoft Office, POS systems, scheduling software, inventory systems, and restaurant management software.

Nice To Haves

• Associate or Bachelor degree preferred.
• ServSafe or Food Manager Certification preferred or ability to obtain.

Responsibilities

• Oversee daily restaurant operations and execution of brand standards.
• Drive sales growth, profitability, and guest satisfaction.
• Hire, train, coach, and develop team members and managers.
• Train new and existing Franchisees and Managers
• Responsible for achieving People, Performance, and Profit targets according to company standards
• Exemplify Quality Leadership traits and develop these traits in your team
• Conduct performance reviews and ongoing coaching conversations.
• Manage labor scheduling and staffing levels.
• Control food, beverage, labor, and operating costs.
• Ensure compliance with health, safety, and sanitation regulations.
• Resolve guest concerns promptly and professionally.
• Maintain inventory controls, ordering processes, and product quality.
• Prepare operational, sales, labor, and productivity reports.
• Lead local restaurant marketing and community engagement efforts.
• Maintain facilities, equipment, and overall restaurant appearance.
• All other tasks as assigned by supervisor

Benefits

• Competitive compensation
• Comprehensive training to hone your skills at our headquarters
• Travel opportunities
• Medical, Dental, Vision, and Life insurance coverage
• Short- and Long-term disability insurance
• Generous time off and paid Holidays
• 401(k) plan with company match
• Employee Development Programs
• Social gatherings and team building activities
• Leadership workshops for personal development
• Recognition for our top performers
• Philanthropy – a chance to give back to the community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED