General Manager

Postino WineCafe•Scottsdale, AZ

26d•$80,000 - $90,000•Onsite

About The Position

As a General Manager your goal is to achieve desired company results with guests, employees, and financials through company aligned objectives and processes.

Requirements

1 year of full-service restaurant General Manager experience or 3-5 years of service industry management experience.
Internal candidates must be in good standing and free of performance issues within a 1-year time-period.
Combined work experience and education will be considered in decisions.
Servsafe and Responsible Alcohol Service Certifications are required

Nice To Haves

Bachelor’s or Associate’s degree in Hospitality, Management, or Business preferred.

Responsibilities

Coach, develop, and engineer high-performing store leadership teams.
Attract, retain, and grow talent across all levels, conducting performance reviews and assessing hourly team potential.
Foster engagement through open communication, cultural alignment, recognition, and team-building initiatives.
Lead effective store communication and ensure smooth adoption of change initiatives.
Uphold and coach teams to consistently deliver an exceptional guest experience.
Drive operational excellence by holding teams accountable to brand standards, systems, and execution.
Strategically identify and resolve store-specific challenges through cross-functional partnerships.
Own full P&L accountability — analyze results, build action plans, and drive sustained profitability.
Utilize scorecards and business insights to identify trends, opportunities, and improve performance.
Collaborate with ADs and the Lab to address local store needs and optimize operations.
Promote the brand through local marketing, community presence, and targeted partnerships.