General Manager

Red Lobster•Chicago, IL

About The Position

The General Manager leads restaurant operations through a team of managers and crew, demonstrating leadership by living Red Lobster’s principles and fostering operational excellence. The role focuses on culinary, beverage, and service excellence and creating an outstanding crew experience. Performance is measured by consistently delivering balanced results for guests, employees, operational processes, and financial goals. The General Manager supports sustainable sales and profit growth through people, personal, business, and results leadership.

Requirements

  • Must be at least 21 years of age.
  • At least 5 years of management experience in restaurant, hotel, retail, or general business.
  • Demonstrated excellence in Service & Culinary Manager positions.
  • For external candidates, a proven leadership and performance record as a casual dining/full-service Restaurant Manager.
  • ServSafe and applicable local and state regulatory certificates, or the ability to obtain them.
  • Proficiency communicating verbally and in writing in English.

Nice To Haves

  • At least 3 years of consistent achievement of highly distinguished business results as a Restaurant Manager.
  • Bachelor’s degree.

Responsibilities

  • Lead restaurant operations through a team of managers and crew.
  • Model Red Lobster’s principles and drive a culture of operational excellence.
  • Focus on culinary, beverage, and service excellence.
  • Create an over-the-top crew experience.
  • Deliver balanced results across guest, employee, process excellence, and financial goals.
  • Achieve sustainable growth in sales and profits through people, personal, business, and results leadership.

Benefits

  • Competitive base salary and weekly pay.
  • Quarterly bonus eligibility.
  • Immediate eligibility for medical, dental, and vision benefits.
  • Life insurance, short-term disability, long-term disability, and voluntary benefits.
  • 401(k) retirement savings plan with a company match after 1 year of service.
  • Paid vacation.
  • Dining discounts.
  • Training and career advancement opportunities.
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