General Manager(01516) - 4167 ST PETERS PARKWAY

Domino's Franchise•St Charles, MO

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; staffing; food management; paperwork; customer relations and service; store cleanliness; marketing; profitability; and adherence to schedules, company policies, and standards. The manager sets an example for the crew and is expected to follow all policies and procedures and ensure the crew does the same. The role also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery duties may include delivering products and promotional materials within the designated area. The job involves standing and walking for much of the work, lifting and carrying supplies, pushing or pulling trays, reaching, bending, occasional crouching, and infrequent stair or ladder climbing. Work may involve varying weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. A valid driver's license with a safe driving record and access to an insured vehicle are required for delivery duties.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed; must make correct monetary change.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by phone.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and ability to make precise, rapid movements with the eyes, hands, and fingers.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within the delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and delivery sites, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record that meets company standards for delivery duties.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands of the job, including standing, walking, lifting and carrying supplies, pushing or pulling trays, reaching, bending, occasional crouching, and infrequent stair or ladder climbing.

Responsibilities

  • Manage all activities during the shift, including cost, inventory, and cash controls.
  • Oversee staffing, paperwork, food management, and work schedules.
  • Set an example for the crew and ensure adherence to company policies, procedures, and standards.
  • Maintain customer relations and provide great customer service.
  • Support store cleanliness, marketing, and profitability.
  • Operate store equipment, stock ingredients, prepare products, and receive and process telephone orders.
  • Take inventory and complete associated paperwork; clean equipment and the facility.
  • Deliver products and flyers or door hangers within the designated delivery area, as required.
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