The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; staffing; food management; paperwork; customer relations and service; store cleanliness; marketing; profitability; and adherence to schedules, company policies, and standards. The manager sets an example for the crew and is expected to follow all policies and procedures and ensure the crew does the same. The role also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery duties may include delivering products and promotional materials within the designated area. The job involves standing and walking for much of the work, lifting and carrying supplies, pushing or pulling trays, reaching, bending, occasional crouching, and infrequent stair or ladder climbing. Work may involve varying weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. A valid driver's license with a safe driving record and access to an insured vehicle are required for delivery duties.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed