General Manager | Texas Spice

Omni Hotels & Resorts•Dallas, TX
•Onsite

About The Position

The Food & Beverage General Manager leads the day-to-day operations of Texas Spice at Omni Dallas Hotel, a high-volume sports bar. The role is responsible for delivering exceptional guest experiences while maintaining Omni Hotels & Resorts food and beverage standards, company policies, and operational excellence. The General Manager oversees front-of-house operations, develops and mentors associates, manages financial performance, and creates memorable experiences for guests and team members. The position oversees approximately 25 associates with support from a Director of Food & Beverage and two supervisors.

Requirements

  • Strong leadership, coaching, and team development skills.
  • Experience managing restaurant financials, including labor, food cost, beverage cost, inventory, and par controls.
  • Strong understanding of beer, wine, spirits, and cocktail programs.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
  • Excellent communication, organizational, and guest service skills.
  • High attention to detail and commitment to operational excellence.
  • Current Food Handler and TABC certifications, or ability to obtain them upon hire.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to stand and walk for extended periods during shifts.
  • Ability to lift, carry, push, and pull moderate weight without assistance.
  • Ability to work indoors and outdoors as business needs require.

Nice To Haves

  • Four or more years of leadership experience as a Restaurant General Manager or Food & Beverage General Manager in a high-volume restaurant or sports bar environment.
  • Proven success in a busy, fast-paced hospitality environment.

Responsibilities

  • Oversee approximately 25 associates with support from a Director of Food & Beverage and two supervisors.
  • Maintain food and beverage standards and a consistent guest experience, as documented by Medallia, and execute Omni Hotels facility standards and guidelines.
  • Ensure smooth, efficient, and economical outlet operations; specify and purchase supplies and record outlet-related data.
  • Maintain a motivated and trained staff that continually strives for excellence in service.
  • Monitor and control outlet labor costs to achieve targeted payroll.
  • Maintain outlet turnover at an acceptable level.
  • Coordinate and communicate with other internal departments.
  • Monitor guest requests to ensure they are met within prescribed time limits.
  • Inspect and tour outlet areas several times daily to ensure they are clean, inviting, and project a 4-Diamond/4-Star quality.
  • Remain actively engaged with guests and hotel associates.
  • Encourage staff to create unique, personalized WOW moments.
  • Perform other duties as assigned by the Food and Beverage Director.

Benefits

  • Complimentary parking
  • Room discounts
  • Dining discounts
  • Access to an on-site cafeteria
  • Training, mentorship, and meaningful recognition
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