General Manager | Texas Spice

Omni Hotels & Spas • Dallas, TX

2d

About The Position

The Food & Beverage General Manager leads the day-to-day operations of Texas Spice, a high-volume sports bar, ensuring exceptional guest experiences and adherence to Omni Hotels & Resorts Food & Beverage standards, company policies, and operational expectations. The role oversees all front-of-house operations, develops and mentors associates, and drives financial performance while creating memorable experiences for guests and team members.

The General Manager oversees approximately 25 associates with support from a Director of Food & Beverage and two supervisors. The position is responsible for maintaining outlet standards, coordinating with internal departments, managing outlet operations and supplies, monitoring guest requests, controlling labor costs, and inspecting outlet areas to maintain cleanliness and a 4-Diamond/4-Star level of quality. The role also encourages staff to create personalized guest experiences and performs other duties as assigned by the Food and Beverage Director.

Requirements

• At least 4 years of leadership experience as a Restaurant General Manager or Food & Beverage General Manager in a high-volume restaurant or sports bar environment is preferred.
• Proven success in a busy, fast-paced hospitality environment.
• Strong leadership, coaching, and team development skills.
• Experience managing restaurant financials, including labor, food cost, beverage cost, inventory, and par controls.
• Strong understanding of beer, wine, spirits, and cocktail programs.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Excellent communication, organizational, and guest service skills.
• High attention to detail and commitment to operational excellence.
• Current Food Handler and TABC certifications, or ability to obtain them upon hire.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods during shifts.
• Ability to lift, carry, push, and pull moderate weight without assistance.
• Ability to work indoors and outdoors as business needs require.

Responsibilities

• Oversee approximately 25 associates with support from a Director of Food & Beverage and two supervisors.
• Maintain food and beverage standards and a consistent guest experience, as documented by Medallia, and execute Omni Hotels facility standards and guidelines.
• Ensure smooth, efficient, and economical outlet operations.
• Specify and purchase supplies and record data pertaining to the outlets.
• Maintain a highly motivated and trained staff that continually strives for excellence in service.
• Monitor and control outlet labor costs to achieve targeted payroll.
• Maintain outlet turnover at an acceptable level.
• Coordinate and communicate with other internal departments.
• Monitor guest requests to ensure they are met within prescribed time limits.
• Inspect and tour outlet areas several times daily to ensure they are clean, inviting, and project 4-Diamond/4-Star quality.
• Be actively engaged with guests and hotel associates.
• Encourage staff to create unique, personalized WOW moments.
• Perform other duties as assigned by the Food and Beverage Director.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed