The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; food management; staffing; paperwork; customer relations and service; store cleanliness; marketing; profitability; scheduling; attendance and punctuality; and maintaining the store’s image and standards. The manager sets an example for the crew and is expected to follow all policies and procedures and ensure the crew does the same. Transportation to and from work is required. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery duties may include delivering products by car to customers, delivering flyers and door hangers, and navigating delivery locations. The work involves standing for most tasks, short-distance walking, paperwork while seated, and physical tasks such as lifting, carrying, pushing or pulling trays, climbing, bending, crouching, and reaching. Bulk deliveries may involve handling items weighing up to 50 pounds and stacking them on shelves up to 72 inches high. Work conditions may include adverse weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot oven surfaces, sharp edges, and moving mechanical parts. The role requires telephone communication, near, mid-range, far, and night vision for relevant tasks, depth perception, and the ability to distinguish hot from cold surfaces. Delivery work requires a valid driver’s license and access to an insured vehicle that can be used for delivery.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed