Customer Service Rep(05766) - 106 W Beech St

Domino's Franchise • Cochran, GA

9h • Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team to serve customers and help prepare and process orders. Duties include operating store equipment, stocking ingredients and supplies, preparing products, taking telephone orders, processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role may be part-time or full-time, and schedules are described as accommodating employees’ availability.

The position requires customer-service and communication skills, accurate basic arithmetic and handling of monetary change, and the ability to enter orders using a computer keyboard or touch screen. Team members work in a range of store temperatures and may encounter food odors, cornmeal dust, hot surfaces, sharp edges, moving mechanical parts, cramped spaces, and varying outdoor weather. The work involves standing, walking, frequent reaching and hand use, and occasional lifting, carrying, pushing, climbing, stooping, and crouching.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Eye-hand coordination to make precise, rapid movements.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands of the role, including frequent standing, walking, reaching, and hand use; lifting deliveries weighing up to 50 pounds; carrying supplies; and occasional climbing, stooping, bending, and crouching.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, including communicating with customers in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload bulk product deliveries using a hand truck and store supplies on shelves.
• Perform tasks such as preparing pizza dough, handling pizza tools, and stocking and cleaning work areas.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed