General Manager - Deerfield

Portillo’s•Deerfield, IL

About The Position

Portillo’s is seeking a General Manager to lead a restaurant team and deliver strong food, customer service, and memorable experiences for guests and team members. The role drives restaurant performance by executing operational standards, developing people, and promoting Portillo’s culture and values of Family, Greatness, Energy, and Fun. The General Manager oversees restaurant operations, including sales, profits, facilities, inventory, payroll, and scheduling. The role also manages budgets to meet financial and profitability goals, ensures compliance with company policies and local and state health and food safety requirements, and promotes the Portillo’s brand in the local community. The stated pay range is $80,000–$90,000; actual salary depends on experience, location, and additional skills. A discretionary restaurant-performance bonus and annual stock grant may also be available.

Responsibilities

  • Drive the strategic direction of Portillo’s restaurants by executing operational standards and driving business results through people development.
  • Model operational standards and execute critical behaviors to run effective shifts and create memorable experiences for guests and team members.
  • Manage budgets to meet and exceed financial and profitability goals.
  • Implement company policies, procedures, and strategies to promote local and state health and food safety compliance.
  • Demonstrate integrity, honesty, and restaurant knowledge while promoting Portillo’s culture, values, and standards and exceeding guest and team member expectations.
  • Lead, coach, and develop team members and restaurant leaders to deliver high standards of excellence and hospitality.
  • Ensure execution of restaurant operations, including sales, profits, facilities, inventory, payroll, and scheduling.
  • Promote the Portillo’s brand in the local community through word-of-mouth and restaurant events.
  • Perform other duties as assigned.

Benefits

  • Discretionary bonus program based on restaurant performance, among other factors
  • Discretionary annual stock grant
  • Monthly technology reimbursement
  • Uniform allowance
  • Free shift meals
  • Development benefits
  • Discounts on items including movie tickets and gym memberships
  • Employee Assistance Program counseling and support resources
  • Choice of health insurance from three medical plans, including a PPO
  • Two dental plans
  • Vision plan
  • Paid time off
  • 401(k) with company match
  • Healthcare and dependent-care Flexible Spending Accounts
  • Beef Stock Employee Stock Purchase Plan
  • Voluntary benefits, including critical illness coverage and identity theft insurance
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