General Manager

Boulevard Auto SalesLewes, DE
Onsite

About The Position

The Automotive General Manager oversees all operations within a dealership, ensuring profitability, efficient operations, and exceptional customer satisfaction. This role requires a strategic leader who can manage sales, service, parts, finance, and administrative departments, while driving growth, achieving revenue targets, and maintaining compliance with industry standards.

Requirements

  • Ford Motor Company experience required
  • Proven experience in automotive dealership management, as a GM required.
  • Strong leadership, decision-making, and interpersonal skills.
  • In-depth knowledge of dealership operations, including sales, finance, service, and parts.
  • Analytical and financial acumen, with experience in budgeting and forecasting.
  • Exceptional communication and problem-solving abilities.
  • Familiarity with CDK Dealer Management Systems (DMS) and CRM platforms.
  • Valid driver’s license and a clean driving record

Nice To Haves

  • Bachelor’s degree in Business, Automotive Management, or related field preferred
  • Bachelor’s degree in Business Administration, Automotive Technology, or related field (preferred).

Responsibilities

  • Lead and manage all dealership operations, including sales, service, and parts departments, ensuring alignment with company goals and standards
  • Develop and implement strategic plans to achieve sales targets, improve operational efficiency, and enhance customer satisfaction
  • Oversee sales team performance, providing coaching, training, and motivation to maximize productivity and revenue
  • Manage fixed operations, including service and parts departments, to ensure high-quality service delivery and operational excellence
  • Monitor financial performance, including budgeting, forecasting, and expense control
  • Foster a positive and collaborative work environment that promotes teamwork, accountability, and continuous improvement
  • Maintain strong relationships with customers, vendors, and manufacturer representatives
  • Ensure compliance with all dealership policies, safety regulations, and industry standards
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