General Manager

Wingstop • Tulsa, OK

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About The Position

Wingstop – Vibe Restaurants is seeking a General Manager to lead the team and oversee all day-to-day restaurant operations. The General Manager is accountable for financial results, upholding policies and procedures, and leading the restaurant team. This is an exempt, full-time position that reports to the Area Operations Coach.

The role calls for an experienced leader who can protect the brand, drive sales, and maintain high service standards. It involves overseeing restaurant operations and facilities, developing employees and managers, and managing the restaurant’s financial performance. The work takes place in a fast-paced environment that is moderate to loud and may involve evenings, weekends, holidays, temperature changes, smoke, steam, and heat in a confined area.

Requirements

• High school diploma or equivalent.
• Two to four years of supervisory experience in food service.
• At least 18 years old.
• Strong organizational, leadership, and communication skills.
• Ability to identify and solve problems.
• Thorough knowledge of food preparation, catering, and planning.
• General knowledge of computer functions, including Word and Excel.
• Ability to frequently stand and walk, and occasionally stoop, kneel, and crouch.
• Ability to lift and/or move up to 50 pounds.
• Ability to withstand temperature changes and occasional smoke, steam, and heat in a confined area.

Nice To Haves

• College degree.

Responsibilities

• Oversee all aspects of restaurant operations, including facilities management, cash handling, organization, cleanliness, and sanitation.
• Ensure guest satisfaction and a sense of urgency in speed of service.
• Manage the employee life cycle, including recruiting and training team members and developing restaurant managers.
• Write performance plans and conduct regular check-ins.
• Account for store profitability and drive top-line sales through local store marketing and community engagement.
• Manage inventory, ordering, and labor.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED