General Manager

WESTERN TRUCK PARTS & EQUIPMENT LLC•West Sacramento, CA

8h•Onsite

About The Position

The General Manager (GM) is responsible for the overall performance, growth, and profitability of the dealership, overseeing all departments, Parts, Service, and Truck Sales. This role ensures operational excellence, customer satisfaction, financial performance, and talent development in alignment with the company’s mission, values, and strategic priorities. The GM serves as the primary business leader for the dealership, setting direction, driving accountability, and fostering a culture of collaboration and execution. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Requirements

Minimum of 7 years of progressive leadership experience in the heavy-duty truck, automotive, or related equipment industry.
Proven track record of successful P&L management and multi-departmental leadership.
Strong financial acumen and ability to interpret and act on complex data.
Excellent communication, leadership, and people development skills.
Ability to understand opposing points of view on highly complex issues, negotiate, and integrate different viewpoints.
Ability to organize and prioritize work schedules of others on long-term basis.
Ability to make decisions with significant impact on department’s credibility, operations, and services.
Ability to formulate complex and comprehensive materials, such as legal documents, authoritative reports, official publications of major scope and impacts, and make formal presentations.
Ability to compute, analyze, and interpret complex statistical data and develop forecasts and computer models.
Occasionally required to stand, walk, sit, use hands and arms to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear, and taste or smell.
Must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

Bachelor’s degree in business administration or related field preferred; equivalent experience considered.

Responsibilities

Provide strong, visible leadership to all department managers and employees, ensuring alignment with company goals and values.
Develop and execute business strategies that drive revenue growth, profitability, and market share across all business segments.
Partner with executive leadership to set annual budgets, financial targets, and performance goals.
Champion the company’s Attributes and Fundamentals, fostering a high-performance culture.
Oversee daily dealership operations across Parts, Service, and Truck Sales to ensure operational excellence, compliance, and efficiency.
Monitor key performance indicators (KPIs) including sales performance, gross margins, operating expenses, and customer satisfaction.
Ensure the dealership operates in accordance with all OEM, DOT, OSHA, and company policy standards.
Maintain facility standards to ensure safety, cleanliness, and brand representation.
Manage the dealership’s P&L, including revenue, cost control, and net operating income.
Drive profitability through disciplined expense management and continuous improvement in productivity and efficiency.
Analyze financial statements and monthly performance reports to identify trends, risks, and opportunities for improvement.
Collaborate with accounting and operations to ensure accurate financial reporting and budget forecasting.
Maintain high standards of customer satisfaction and loyalty across all departments.
Develop and maintain strong relationships with key customers, vendors, and OEM partners.
Identify market opportunities, competitive trends, and new business development initiatives.
Lead local marketing efforts and community engagement to strengthen the dealership’s brand presence.
Recruit, develop, and retain high-performing department leaders and staff.
Coach and mentor leaders to build bench strength and support succession planning.
Foster a culture of safety, respect, and continuous improvement.
Contribute to a work environment that is based on trust and respect.
Have discussions on a regular basis with their manager to discuss opportunities to best achieve individual performance objectives and departmental goals.
Suggest ways to improve the efficiency of conducting their job duties.
Promote continuous improvement and change to support company growth.
Mentor others unselfishly.
Give credit where it’s due.
Adhere to the policies contained in the Employee Handbook.
Adhere to the Company’s Employee Conduct Policy.
Support management decisions toward meeting company goals.
Be open and receptive to new ideas, regardless of their origin.
Make prudent decisions, which are based on the best interest of the Company and its long-term future.