General Manager
About The Position
Chipotle General Managers lead restaurant teams and oversee the day-to-day operation and financial performance of their restaurants. They hire and develop employees, build a strong team culture, provide excellent hospitality, and ensure efficient, accurate service and high standards for food safety, operations, and compliance. The role includes managing schedules, profit and loss, sales forecasting, recruiting, and restaurant readiness, while supporting the company’s mission to make better food accessible to everyone. The position requires leadership coverage across restaurant operating hours, including lunch, dinner, and weekends. The physical work environment is a fast-paced kitchen with customer interaction and varied temperatures. The role involves standing and walking around the restaurant for up to 10 hours a day, lifting up to 50 pounds/25 kilograms, tasting and preparing food, and performing other physical activities needed for the job.
Requirements
- Previous restaurant management experience, including scheduling, profit and loss management, food safety, sales forecasting, and recruiting.
- Passion for hospitality and a guest-focused approach.
- Friendly and enthusiastic attitude.
- Enthusiasm for developing people and leading others.
- Ability to stand and walk around the restaurant for 10 hours a day.
- Ability to lift 50 pounds/25 kilograms and perform other physical activities necessary for the job.
- Ability to work in varied temperatures, taste and prepare food, and communicate strongly with team members and customers.
Nice To Haves
- A creative approach to marketing and driving sales, such as fundraisers and community engagement.
Responsibilities
- Uphold high standards of hospitality and provide a positive guest experience.
- Ensure speed and accuracy of service.
- Manage the full employee lifecycle, including recruitment, hiring, people processes, and performance management.
- Train and develop crew members, shift leaders, and Apprentices using Chipotle’s training tools and resources.
- Direct team members to deliver accurate and timely digital orders.
- Manage the restaurant’s day-to-day operations, including scheduling, profit and loss, sales forecasting, recruiting, and interviewing.
- Keep the dining room clean and the restaurant guest-ready.
- Uphold food safety, operational, and compliance standards.
- Deliver the restaurant’s annual sales and cash flow plan.
- Work lunch, dinner, and weekend shifts to provide leadership across operating hours.
Benefits
- Medical, dental, and vision insurance.
- Retirement savings plan and 401(k).
- Quarterly cash bonus program based on performance and other factors.
- Opportunities for people development bonuses.
- Tuition assistance, subject to eligibility requirements.
- Career growth opportunities.
- Paid time off, including sick leave and vacation time.
- Holiday closures.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
