General Manager

Compass Group•Boise, ID
•$70,000 - $80,000

About The Position

The General Manager is directly responsible for the overall operation and cost-effective management of multiple dining service departments across more than one facility in a designated geography. The role ensures that the team achieves financial goals and targets. The General Manager oversees service timelines and operational standards, manages financial planning and reporting, and leads and develops management associates. The position requires broad foodservice management knowledge and the ability to work professionally with associates, peers, managers, suppliers, clients, and customers. It also involves auditing units for compliance with company, government, and accrediting agency standards related to food storage, preparation, sanitation, and record keeping.

Requirements

  • At least five years of retail operational foodservice management experience is preferred; this may vary depending on formal degree or training.
  • Good knowledge of food and catering trends, with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
  • Supervisory, leadership, management, and coaching skills.
  • Good written and verbal communication skills, including the ability to communicate with management, customers, and associates.
  • Knowledge of financial, budgetary, accounting, and computational practices.
  • Proficient computer skills, including various computer programs, Microsoft Office, email, and the Internet.

Nice To Haves

  • Bachelor of Science degree in Food Services Technology/Management or a related field, or an Associate of Arts degree plus five to seven years of directly related experience.
  • P&L accountability and contract-managed service experience.
  • Multi-unit management experience.
  • Experience with cash retail operations.
  • Retail marketing experience.
  • Certified Dietary Manager (CDM) certification.

Responsibilities

  • Oversee the overall operation and cost-effective management of multiple dining service departments across more than one facility in a designated geography.
  • Ensure the team achieves financial goals and targets.
  • Take ownership of the operation and ensure service and other management- or client-established timelines are met.
  • Manage financial planning, budget development and analysis, and financial reporting.
  • Interact professionally with associates, peers, managers, suppliers, clients, and customers.
  • Assist customers, clients, peers, and subordinates using initiative and good judgment.
  • Conduct management meetings.
  • Evaluate problems and make appropriate recommendations quickly and accurately.
  • Audit units to ensure compliance with company, government, and accrediting agency standards, regulations, and codes for food storage, preparation, sanitation, and record keeping.
  • Hire, train, and orient new management associates.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance and accidental death coverage
  • Disability insurance
  • Retirement plan
  • Paid time off
  • Holiday time off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
  • Additional paid and/or unpaid time off benefits may apply under federal, state, and local laws.
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