General Manager

Capriotti's Las Vegas•Paradise, NV
•$48,000 - $50,000

About The Position

Capriotti’s Sandwich Shop is seeking a Restaurant General Manager to lead the overall success of its location at 3830 E Flamingo, Las Vegas, Nevada. This hands-on leadership role is responsible for daily restaurant operations, team development, food quality, guest service, operational consistency, and financial performance. The manager leads a team while maintaining Capriotti’s standards for hospitality, quality, speed, and service.

Requirements

  • At least 2 years of restaurant management experience.
  • Proven ability to lead, coach, and motivate restaurant teams.
  • Strong organizational, time management, and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Experience managing restaurant operations, scheduling, inventory, and labor.
  • Comfort using POS systems and basic computer software.
  • Must be at least 18 years old.

Nice To Haves

  • Fast-casual, quick-service, or hospitality leadership experience is preferred.

Responsibilities

  • Recruit, hire, train, and retain high-performing restaurant team members.
  • Coach and mentor employees through Capriotti’s structured training programs.
  • Build a positive, motivated, and team-oriented culture.
  • Create schedules and manage staffing levels to support efficient operations.
  • Ensure food quality, food safety, and presentation meet brand standards.
  • Oversee daily restaurant operations, including food preparation, service, and cleanliness.
  • Maintain compliance with health, safety, and sanitation guidelines.
  • Manage cash handling, deposits, and financial reporting accurately.
  • Deliver exceptional guest service and hospitality.
  • Model Capriotti’s “CAPtivating Service” culture through leadership and example.
  • Encourage suggestive selling and upselling.
  • Monitor labor costs, food costs, and operational expenses.
  • Analyze restaurant performance metrics and identify opportunities for improvement.
  • Support local marketing initiatives and community engagement efforts.
  • Communicate professionally with employees, guests, vendors, and leadership.
  • Demonstrate adaptability and problem-solving in a fast-paced environment.
  • Foster accountability, teamwork, and trust across the restaurant team.

Benefits

  • Competitive pay.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) plan.
  • Flexible Spending Accounts (FSAs).
  • Employee Assistance Program (EAP).
  • Referral bonus program.
  • Opportunities for advancement and career growth.
  • Leadership development opportunities.
  • Paid time off.
  • Performance-based bonus.
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