General Manager(08326) - 4100 Central Ave.

Domino's Franchise•Riverside, CA

About The Position

The General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and cash controls, inventory and food management, customer relations, scheduling, store cleanliness, marketing, profitability, and adherence to company policies and standards. The role sets an example for the crew and ensures excellent customer service, attendance, punctuality, and a professional store image. On-the-job orientation and training are provided. The posting also includes general store-team duties and describes delivery-specific duties and requirements, including delivering products by car, distributing flyers and door hangers, and navigating delivery locations.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make decisions.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to operate all equipment and perform the listed store-team duties.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain, including multi-story buildings and private homes.
  • Ability to meet the physical demands described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, and repeated use of hands and arms.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage staffing, paperwork, schedules, and attendance.
  • Control costs, inventory, cash, and food management.
  • Maintain customer relations and provide great customer service.
  • Set an example by following company policies and procedures and ensuring the crew does the same.
  • Maintain store cleanliness, a professional image, and required standards.
  • Contribute to store marketing and profitability.
  • Operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and distribute flyers and door hangers, as applicable to delivery duties.

Benefits

  • On-the-job orientation and training.
  • Career advancement opportunities, including potential paths from delivery driver to management, franchise ownership, or corporate operations.
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