General Manager

Riser Fitness, LLC • Portland, OR

4d • $60,000 - $78,000

About The Position

The General Manager oversees all studio functions, from sales to instructors. This role leads sales efforts, drives membership growth, works to prevent member attrition, and hires, trains, and manages Sales Associates. The General Manager uses discretion and independent judgment to manage the studio and direct employees’ work. The position is full-time and based in a fitness studio environment.

Requirements

• At least 2 years of retail/service sales or fitness sales experience.
• Confidence generating personal sales and training Sales Associates in sales.
• Ability to manage and drive four revenue streams: memberships, retail, private training, and teacher training.
• Fluency in English and excellent communication and interpersonal skills in person, by telephone, and via email.
• Ability to excel in a fast-changing, diverse environment.
• Ability to recognize areas for improvement and make changes using good judgment.
• Affinity for and passion for fitness.
• Solid writing and grammar skills.
• Strong organizational skills, proficiency in data management, and ability to prioritize and meet deadlines.
• Professional, punctual, reliable, and neat.
• Strong attention to detail and accuracy.
• Trustworthiness and ability to handle confidential information.
• Ability to work harmoniously with coworkers, clients, and the general public.
• Computer proficiency and familiarity with studio software.

Responsibilities

• Generate leads through grassroots marketing and networking.
• Implement the sales process to schedule prospective members into introductory classes.
• Sell memberships.
• Manage the staff schedule.
• Keep studio retail products stocked and maintain accurate inventory counts.
• Train and supervise Sales Associates.
• Hire and manage studio instructors.
• Use ClubReady, including its revenue and attendance reports.
• Review instructor evaluations and assist with mentorship or disciplinary action as needed.
• Independently make decisions related to high-level customer service.
• Collect outstanding dues.
• Maintain cleanliness and organization of the Pilates studio.
• Enforce Club Pilates policies and procedures.
• Ensure forms, administrative supplies, and studio literature are stocked and visible.
• Schedule and participate in networking and community events and studio promotions.
• Strategically manage marketing campaigns to generate studio leads.

Benefits

• Starting base salary of $60,000.
• Potential total compensation of $60,000–$78,000, including bonuses.
• Monthly performance bonus opportunities of up to $18,000 annually.
• Health benefits.
• 401(k).
• Paid time off.
• Unlimited growth potential within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed